With the long-awaited release of Apple Watch, all eyes are on wearables. It’s a nascent industry, to be sure, but an already competitive space with additional offerings from players like Android, Fitbit, Jawbone, and Pebble. So which device has the most staying power? Is it really Apple Watch? And which offers the most opportunities for marketers? We asked 20 advertising and technology experts for their insight.
Not surprisingly, many experts think Apple will emerge victorious here, too, handily squashing health trackers thanks in part to its additional functionality and widespread reach. Others say the jury is still out and point to features like battery life as the ultimate battleground that will determine the winner. Still others discount devices completely, looking toward technology like Microsoft’s holographic computing platform
Others say the jury is still out and point to features like battery life as the ultimate battleground that will determine the winner. Still others discount devices completely, looking toward technology like Microsoft’s holographic computing platform
Still others discount devices completely, looking toward technology like Microsoft’s holographic computing platform HoloLens, as well as sensors that are embedded directly into clothing or even wearables that integrate directly with consumers’ actual senses – think: sight, touch, smell, etc. – as the truly bold frontier for “wearables.”
But they nevertheless agree the devices that succeed will be those that blend seamlessly with consumers’ everyday lives. And even though wearables offer many different potential value propositions and can at times make for apples/oranges comparisons, they say marketers will generally be successful so long as they design apps and features with specific consumers and pain points in mind.
Here are their takes on which wearables will reign supreme – and where brands and marketers can reap the most benefits.
Tom Eslinger, Worldwide Director of Digital and Social, Saatchi & Saatchi
Which wearable do you think has the most staying power?
At present, wearables which collect the most relevant data that the largest group of customers want will get the most traction. We also can’t underestimate style and brand names – not just the devices but also the stuff on them. And the widest possible ability to share what’s on and collected by the wearable to the largest number of other devices and services. That said, I’m clawing at my mailbox every day waiting for my Apple Watch.
Why?
It’s difficult to get new technology to break through to large customer bases as it is, let alone tech that people aren’t entirely clear on its immediate benefit. Smartphone: easy, because customers think “computer and phone in one thing.” Wearable: harder, because it’s another thing to look after, charge up, update, connect with my stuff, let alone what the heck do I need it for when I have a smartphone that does lots of the same stuff?
Which wearable offers the biggest opportunities for brands/marketers?
Wearables that connect deeply with customers will be the best opportunities for brands and marketers – they will be the easiest ones to draw connections to brands and make additional meaningful content and be useful to customers. For example, brands that can turn data collected by a wearable into a meaningful, useful “thing” that a customer can use will make faster connections, like turning activity data into a story about health insurance and how it can be highly personalized.
Why?
People don’t necessarily want to learn new habits and behaviors when they connect new “stuff” to their lives; building onto existing behaviors (like tracking my steps and calorie burn) to something that I need more personalized information for (like selecting which health insurance plan to choose) without me having to alter any of my existing behaviors provides utility and a level of understanding of what’s important to me.
Dan Hou, Vice President of Product Strategy at Huge
Which wearable do you think has the most staying power? Why?
There’s no killer app yet for the Apple Watch, so the jury is still out. And it’s clear that at this moment in time, it’s not a must-have device. That said, I expect the Apple Watch to have the most staying power out of any wearable. It’ll likely eat a portion of the market that already wears some health monitoring device — the Jawbones and Fitbits of the world. From that perspective, it’s easy to think of the Watch as a value play, rather than a premium product, because even though it’s more expensive, the build quality far surpasses other health trackers, and it adds a ton more functionality. And of course, if anyone had the marketing cloud to drive widespread market adoption, it would be Apple.
From that perspective, it’s easy to think of the Watch as a value play, rather than a premium product, because even though it’s more expensive, the build quality far surpasses other health trackers, and it adds a ton more functionality. And of course, if anyone had the marketing cloud to drive widespread market adoption, it would be Apple.
Which wearable offers the biggest opportunities for brands/marketers? Why?
Again, Apple Watch easily comes out on top. But not for any reasons having to do with the watch itself. It’s all about the ecosystem that Apple has built around its physical products. First and foremost is the built-in payment mechanism with the 800M+ credit cards that are already working hard for marketers with a single wave of a user’s hand. Now this payment mechanism works seamlessly through Apple Pay in 700,000 stores throughout the country. Tons of brands and retailers are thinking hard about customer engagement through various apps strategies, and this adds another major weapon to their arsenal. Finally, if the Apple Watch becomes mainstream, it’ll open up massive opportunities around customer data. SoLoMo was a big deal, but imagine coupling real-time health analytics with it?
Tons of brands and retailers are thinking hard about customer engagement through various apps strategies, and this adds another major weapon to their arsenal. Finally, if the Apple Watch becomes mainstream, it’ll open up massive opportunities around customer data. SoLoMo was a big deal, but imagine coupling real-time health analytics with it?
Allie Walker, Strategist and Editor of the trend-spotting division FutureVision at R/GA
Which device has the most staying power? Why?
I think what we’re seeing is the idea that anything can be a wearable – your shirt, shoes, belt, earrings and even eyelashes are all becoming smart and serving a different purpose. Apple Watch’s value proposition is glanceable notification so you are more connected in the moment, but…Google is working on a smart contact lens that can check glucose levels through moisture in the eyes so you don’t have to prick yourself with a needle and it’s much less intrusive. That’s a different value proposition and the definition of success changes with who is your brand and what problem are you trying to solve and how can you provide greater utility? The eyelashes are…very experimental. [They are] fake eyelashes that interact with conductive eyeliner and it was used for an art project – it’s not going mainstream at any moment – so that when [the artist] blinked, she controlled a drone, but you can see the idea of someone who can’t speak or doesn’t have control of their hands, this eyelash control could be the new gesture. There are so
The eyelashes are…very experimental. [They are] fake eyelashes that interact with conductive eyeliner and it was used for an art project – it’s not going mainstream at any moment – so that when [the artist] blinked, she controlled a drone, but you can see the idea of someone who can’t speak or doesn’t have control of their hands, this eyelash control could be the new gesture. There are so many more opportunities beyond just the wrist and fitness…[there are] socks for babies [from a brand called] Owlet that track heart rate and breathing and can solve for SIDS, which is so different than tracking a marathon pace. It’s solving those distinct issues. [There’s also] a sports bra that can detect breast cancer or a wearable from the Michael J. Fox Foundation that can track Parkinson’s disease and figure out triggers…and concussion caps that track the impact to see when you come off on the sidelines and the coach is deciding whether to send you back in, how badly you were actually hit. I’m really excited about these wearables that are solving these problems and making technology invisible in a sense and getting technology closer to our bodies more and more and more, but it’s not looking more and more, it’s looking like less and less. A less intrusive way for consumers to adjust to a problem. That’s what’s exciting. To bring it back a bit more mainstream with Apple Watch, Pebble, and Fitbit, it’s interesting to see the fashion industry starting to go with it, considering how women use devices differently than men, so they put more into the design aesthetic. Like there’s a ring or a bracelet you can touch if you’re feeling unsafe and it will send a message with your location and that you might be in trouble. That’s an interesting angle as well.
To bring it back a bit more mainstream with Apple Watch, Pebble, and Fitbit, it’s interesting to see the fashion industry starting to go with it, considering how women use devices differently than men, so they put more into the design aesthetic. Like there’s a ring or a bracelet you can touch if you’re feeling unsafe and it will send a message with your location and that you might be in trouble. That’s an interesting angle as well.
And which offers the most opportunity to marketers? Why?
I think, again, this varies with the intended audience and what they’re trying to reach, but two things have stuck out as best in class: The Chipotle app on the Apple Watch has a Chipotle button in which you can save your favorite order and just press the button to order it on the Apple Watch. It’s taking into consideration that the screen is smaller and 10 seconds or less is the recommended design interaction time and it’s so simple and easy and is something consumers have been wanting and it solves that problem, which is the point of going to the store and waiting in line and taking time out from your day. [And then there’s] Ralph Lauren at the U.S. Open last year, which had a smart shirt that tracked players’ behavior and sent stats to coach, so he can tell [the player] what to change. It’s two very different use cases, but they are good examples of knowing the audience and what best serves them and what utility you can provide. For Chipotle, it’s simplicity and ease of use. For Ralph Lauren, it’s a new way to access stats and info. As long as brands and marketers design with their consumer in mind and a pain point in mind, that’s the best way to be successful.
It’s taking into consideration that the screen is smaller and 10 seconds or less is the recommended design interaction time and it’s so simple and easy and is something consumers have been wanting and it solves that problem, which is the point of going to the store and waiting in line and taking time out from your day. [And then there’s] Ralph Lauren at the U.S. Open last year, which had a smart shirt that tracked players’ behavior and sent stats to coach, so he can tell [the player] what to change. It’s two very different use cases, but they are good examples of knowing the audience and what best serves them and what utility you can provide. For Chipotle, it’s simplicity and ease of use. For Ralph Lauren, it’s a new way to access stats and info. As long as brands and marketers design with their consumer in mind and a pain point in mind, that’s the best way to be successful.
It’s two very different use cases, but they are good examples of knowing the audience and what best serves them and what utility you can provide. For Chipotle, it’s simplicity and ease of use. For Ralph Lauren, it’s a new way to access stats and info. As long as brands and marketers design with their consumer in mind and a pain point in mind, that’s the best way to be successful.
Anything else?
It’s such an interesting space and so early and it’s really exciting to see where it will go. Something with wearables just starting to be explored is how do they integrate into the rest of your life, like with IOT and wearables and the home and the car and the ubiquitous Internet connection all around you, so I think that’s the next level. Ford has in the past been playing around with a biometric steering wheel that can tell if you’re stressed and prone to road rage or if you’re falling asleep and it can course correct. If it’s connected to a wearable, what are the implications? It’s an interesting area to start thinking about, especially if IOT is expected to explode. How does it all fit? No one has a clear answer. There’s the idea of a programmable life, but what does it mean and how does it manifest beyond just individual devices?
If it’s connected to a wearable, what are the implications? It’s an interesting area to start thinking about, especially if IOT is expected to explode. How does it all fit? No one has a clear answer. There’s the idea of a programmable life, but what does it mean and how does it manifest beyond just individual devices?
Ford has in the past been playing around with a biometric steering wheel that can tell if you’re stressed and prone to road rage or if you’re falling asleep and it can course correct. If it’s connected to a wearable, what are the implications? It’s an interesting area to start thinking about, especially if IOT is expected to explode. How does it all fit? No one has a clear answer. There’s the idea of a programmable life, but what does it mean and how does it manifest beyond just individual devices?
Fred Gerantabee, Director of Creative Technology at Grey
Which wearable do you think has the most staying power? Why?
While it’s early in the game to say for sure, the Apple Watch is already proving to stand out among its competitors. A lot of this is due to Apple’s focus on design and consistency in the ecosystem. Android Wear watches boast many of the same features, but due to the many variations in the Android experience across the phone market, there is that danger of a perceived disconnect from someone’s own phone experience. It’s a great example of people paying for
It’s a great example of people paying for experience, even above utility. Their jump on the mobile payment market with the extension of Apple Pay (as well as addressing logistical concerns with security) puts them in a strong position even after being a couple of years late to the smart watch game.
Which wearable offers the biggest opportunities for brands/marketers? Why?
I think watches are a natural opportunity for marketers, but not in some form of intrusive mobile advertising. Rather, the personal and tethered nature of a watch lends itself to short, highly personalized messaging that is useful and feels natural. This can and will be a natural extension of the push messaging that’s already common place on smartphones. Creatively this will impose some challenges (fewer characters, less real estate), but in a
Creatively this will impose some challenges (fewer characters, less real estate), but in a way this will force us to be more concise. From a data standpoint, I think any device that measures core behaviors and activity may be useful – but ideally something that allows two-way exchange of information will be most useful (rather than a single-use device that only collects data).
Mike Harris, Global Chief Strategy Officer at 180LA
Which wearable do you think has the most staying power? Why?
I’m not sure if any wearable to date has real staying power. The space is so new and changing rapidly. That said, I do think that wearable technology is definitely going to have an increasing role in our lives. And with Apple in the game with their watch, I’d bet that wearables will become mainstream and only get better and better. I think wearable technology embedded in clothing is a huge potential business. Lots of brands from fitness brands like Nike and Under Armour to insurance companies to food brands can launch wearable technology in clothing for a vast variety of reasons. Brands won’t have to ask people to buy additional components either because everyone — except for a few neighborhoods in San Francisco — wears clothes every day.
Lots of brands from fitness brands like Nike and Under Armour to insurance companies to food brands can launch wearable technology in clothing for a vast variety of reasons. Brands won’t have to ask people to buy additional components either because everyone — except for a few neighborhoods in San Francisco — wears clothes every day.
Ben Peters, Digital Strategist at Struck
Which wearable do you think has the most staying power? Why?
The one that removes the most friction from someone’s life, or enriches them in some new way. These are the requirements for any new technology, and wearables are no different. Right now the category is so emergent that it’s hard to see which will strike that balance; it’s an era of broad experimentation that is just getting underway. It may be that wearables simply become a new key or hub to a connected environment, it could be that they take on new dimensions in the way we communicate and interact with the world. It really is
Right now the category is so emergent that it’s hard to see which will strike that balance; it’s an era of broad experimentation that is just getting underway. It may be that wearables simply become a new key or hub to a connected environment, it could be that they take on new dimensions in the way we communicate and interact with the world. It really is undiscovered country.
Which wearable offers the biggest opportunities for brands/marketers? Why?
The fundamental promise of wearables is “more personal, more persistent, more contextual.” Any technology that starts with a promise like that will find traction in some way with brands, since that combination is basically a marketer’s dream. How that opportunity will manifest remains to be seen; hopefully we won’t treat it like yet another disruptive ad unit and focus more on its role in a total brand experience. To us, the next big frontier is in experience design as a practice, where brands will focus on these ever-increasing touchpoints and really consider what an appropriate role can be and how best to make that user’s life better in a larger view of a brand relationship. That’s the real promise of this technology. For some, it may not be appropriate at all.
How that opportunity will manifest remains to be seen; hopefully we won’t treat it like yet another disruptive ad unit and focus more on its role in a total brand experience. To us, the next big frontier is in experience design as a practice, where brands will focus on these ever-increasing touchpoints and really consider what an appropriate role can be and how best to make that user’s life better in a larger view of a brand relationship. That’s the real promise of this technology. For some, it may not be appropriate at all.
Dan Fox, Vice President and Executive Creative Technology Director at CP+B
It’s likely that the wearable technology market will continue to evolve before a clear category killer appears in the space. The Apple Watch will certainly launch with considerable momentum given Apple’s thriving system of developers, users and existing apps. But while the watch will contain incremental improvements and innovations, it doesn’t represent a paradigm shift in our experience with technology. Things in the wearable space will get much more interesting when we are able to make the relationship even more personal. Developing safe and cheap capabilities to print circuits in the fabric of our clothing or to implant technology artifacts within our skin will fundamentally change how we relate to technology. These types of capabilities may be closer to readiness than you realize.
Things in the wearable space will get much more interesting when we are able to make the relationship even more personal. Developing safe and cheap capabilities to print circuits in the fabric of our clothing or to implant technology artifacts within our skin will fundamentally change how we relate to technology. These types of capabilities may be closer to readiness than you realize.
Michael Phillips, Senior Vice President of Technology and Innovation at Level Studios
Which wearable do you think has the most staying power? Why?
While in five years from now, we may find ourselves at home with VR goggles and 3D sound-enabled headphones strapped to our heads, I’m putting my money on digital watches as the product with the longest staying power. It’s far easier to convince consumers to replace an existing product they own with a better, more advanced version, as they’ve already adopted the trend. The newest generation of digital watches
The newest generation of digital watches are benefiting from recent learnings gained since first being introduced to the marketplace. Products like the Nike FuelBand, Pebble Smartwatch, and Jawbone Up were early movers that have paved the way for this new generation. The technology has since improved dramatically in screen size, processing power, battery life, wireless charging and more, and product, software and visual designers have learned how and when people want to interact with these devices – bringing an element of personalization and allure to the enhanced product.
Which wearable offers the biggest opportunities for brands/marketers? Why?
The biggest opportunity lies with brands that focus on delivering a product that provides utility or entertainment, or simply improves people’s lives. The watch, for example, is a staple item that, when used to enable the collection of data and behavioral insight, can enhance the way consumers shop and drive deeper levels of engagement and profitability for retailers. As user adoption rates increase, the possibility of making in-store payments via the watch will quickly become a reality.
Matthew Dooley, COO of Kapture
Which wearable do you think has the most staying power? Why?
It’s still early, but consumers have responded really well to simple wearables, and it’s because simplicity drives adoption within an emerging market. Less functionality also means there’s more room for design – hence Misfit’s partnership with Swarovski and Fitbit’s with Tory Burch. The big players, like Samsung and Apple, are now in the game and that’s good for everyone. More consumers will come to the table, and wearable tech companies will continue to evolve and better communicate their initial benefits.
Which wearable offers the biggest opportunities for brands/marketers? Why?
The wearable that consumers actually wear. The sweet spot is between wearable and tech, where people have reason to use it and to include it in their daily wardrobe. Now that Apple has entered the game, you’re going to see more competition and faster innovation. There will be more than one winner, and they’ll include those products that give people value that they can’t get anywhere else (e.g. their smartphone).
Savannah Peterson, Director of Innovation Strategy at Speck Design
Which wearable do you think has the most staying power? Why?
I’ve spent my career in hardware, and am still not sure we’ve yet found the wearable solution that will really sing. Apple is leading the pack as they had the largest community to draw upon, but I’m not yet convinced that putting a computer on our wrist is really the solution. The best winning wearables will be effortless. They won’t be distracting. They won’t interrupt our moments, but rather be there to capture them when we want to preserve them forever. This is one of the reasons I like up-and-comer Kapture Audio. Their wearable has one function: record audio 24/7, constantly deleting audio that’s not saved. That way, when grandma drops her epic wisdom or baby says his first words, there’s no screen in between you and the moment. All you have to do with their device is simply tap your wrist to save the audio of that moment without ever having to leave it (it uploads to your phone for use or listening at a time when you’re better suited to deal with a device). I also think that Misfit is doing a great job with this through products like the Shine. There are enough cables in our lives (something Apple just assumes we’ll put up with because their hardware is beautiful). Shine is battery-operated and only has to be “thought about” every six months. It’s small, thin, can be worn in a variety of form factors and doesn’t distract the wearer or the people around them while in use. This is more on point with the future. Products that work with your lifestyle, brands that understand the need to be present in the world, are the future of wearables. Companies need to stop trying to pull us
This is one of the reasons I like up-and-comer Kapture Audio. Their wearable has one function: record audio 24/7, constantly deleting audio that’s not saved. That way, when grandma drops her epic wisdom or baby says his first words, there’s no screen in between you and the moment. All you have to do with their device is simply tap your wrist to save the audio of that moment without ever having to leave it (it uploads to your phone for use or listening at a time when you’re better suited to deal with a device). I also think that Misfit is doing a great job with this through products like the Shine. There are enough cables in our lives (something Apple just assumes we’ll put up with because their hardware is beautiful). Shine is battery-operated and only has to be “thought about” every six months. It’s small, thin, can be worn in a variety of form factors and doesn’t distract the wearer or the people around them while in use. This is more on point with the future. Products that work with your lifestyle, brands that understand the need to be present in the world, are the future of wearables. Companies need to stop trying to pull us
I also think that Misfit is doing a great job with this through products like the Shine. There are enough cables in our lives (something Apple just assumes we’ll put up with because their hardware is beautiful). Shine is battery-operated and only has to be “thought about” every six months. It’s small, thin, can be worn in a variety of form factors and doesn’t distract the wearer or the people around them while in use. This is more on point with the future. Products that work with your lifestyle, brands that understand the need to be present in the world, are the future of wearables. Companies need to stop trying to pull us out, and think about what they can add in to our experiences. I think we’ll physically see less in wearables moving forward. It’s hard to make hardware sexy, and even the best accessory or piece of jewelry isn’t one that’s worn every day. Products that can be tucked in a bra or embedded in ones’ clothing will begin to emerge. The assumption that we want to show everyone that we’re quantifying something about ourselves is false. How many people actually feel good responding to someone’s inquiry about their wearable, saying, “I feel fat so I’m tracking my steps to try and lose weight.” No one. We want to know what we want to know without the world having to know. Technically it’s been a challenge, as component sizes weren’t originally designed to be worn, but now demand is driving scale, scale driving miniaturization. Women outbuy men in every single consumer category except for consumer electronics. Why? Because their products are designed for men, by men. By in large, this has been the story for wearables as well. No woman feels elegant in dress accessorized by black silicone wrapped around her wrists. Three standouts in this space come to mind:
I think we’ll physically see less in wearables moving forward. It’s hard to make hardware sexy, and even the best accessory or piece of jewelry isn’t one that’s worn every day. Products that can be tucked in a bra or embedded in ones’ clothing will begin to emerge. The assumption that we want to show everyone that we’re quantifying something about ourselves is false. How many people actually feel good responding to someone’s inquiry about their wearable, saying, “I feel fat so I’m tracking my steps to try and lose weight.” No one. We want to know what we want to know without the world having to know. Technically it’s been a challenge, as component sizes weren’t originally designed to be worn, but now demand is driving scale, scale driving miniaturization. Women outbuy men in every single consumer category except for consumer electronics. Why? Because their products are designed for men, by men. By in large, this has been the story for wearables as well. No woman feels elegant in dress accessorized by black silicone wrapped around her wrists. Three standouts in this space come to mind:
How many people actually feel good responding to someone’s inquiry about their wearable, saying, “I feel fat so I’m tracking my steps to try and lose weight.” No one. We want to know what we want to know without the world having to know. Technically it’s been a challenge, as component sizes weren’t originally designed to be worn, but now demand is driving scale, scale driving miniaturization. Women outbuy men in every single consumer category except for consumer electronics. Why? Because their products are designed for men, by men. By in large, this has been the story for wearables as well. No woman feels elegant in dress accessorized by black silicone wrapped around her wrists. Three standouts in this space come to mind:
Three standouts in this space come to mind: Ringly and Cuff — two female-led accessories companies making a ring and cuff respectively that are “smart” — they’re still a bit clunky, but they’ve got the right idea. Disrupt the buying patterns in the space by actually looking at where the market opportunity is, and you win. Period. The other company that took a lot of heat for going down this path but is actually quite inspiring is Intel. Their smart bracelet needs a bit of fine tuning, but it was the first concerted effort from a Fortune 100 brand to design wearables that appeal to women. I’m proud of them, and excited to see what they do next.
Jack Dalrymple, Owner of Cap and Cut
Which wearable do you think has the most staying power? Why?
The greatest staying power will fall to whatever device can give people access to the electronic world with minimal effort from their bodies. At the end of this wearables race, this will be augmented reality devices including glasses, sunglasses, goggles and anything that can give full HUDs (Heads Up Displays) to users. Google Glass failed with this because the display was too small and ineffective, but Microsoft HoloLens will pick up where it left off. In the near future, devices like this will be more mobile with cellular integration, all-day battery life and visual quality like HTC’s Vive. At this point, consumers will not be able to live without it, any more than they could live without their
At this point, consumers will not be able to live without it, any more than they could live without their cellphones today. Some of the differences in life will be:
- Texting while driving or even walking will be much safer because attention will not need to be diverted.
- There will not be separate game consoles; you will just darken the outside world and be in full VR.
- Everything every one of us does and sees will be on camera and this will be accepted as a necessary evil for the added conveniences of the device.
Which wearable offers the biggest opportunities for brands/marketers? Why?
AR is also the pinnacle of marketers’ dreams. When targeted messaging can be placed in our surroundings with customers’ ability to interact in real time with product and ad placement, the world will look very different. If you want to look far down the AR road, the glasses will eventually disappear and content will delivered through contact lenses and eventually consumer retinal implants.
Allison Miller, Head of Marketing for SunSprite
Which wearable do you think has the most staying power? Why?
Fitbit is the undisputed champion of wearable tech to date. It’s the Kleenex of wearables. We’ve seen this brand strength help in businesses hundreds of times over. Viagra was the first ED med on the market; Cialis came out with a better product (worked faster, lasted longer, fewer side effects). And yet, Viagra still reigns as king. When you’re synonymous with the industry itself (wearables = Fitbit), even better technology won’t push you out. I still think that the “best wearable” is yet to come. It will be the smartphone of personal tracking. It will combine all tracking (heart rate, steps, sun, sleep) in a sleek execution that works for both men and women, for both day and night. The battery will be a coin cell and last for 6 to 9 months with automatic renewal from the brand. It will not just monitor, it will coach. It won’t just count steps, it will encourage true behavior change. It will embody customization without feeling too “Big Brother.” And, really, it’ll be like your mom is in your ear at all times.
And, really, it’ll be like your mom is in your ear at all times.
Which wearable offers the biggest opportunities for brands/marketers? Why?
The world of pedometers is staid. The greater opportunity sits with wearables that solve a true problem but with low brand awareness. Wearables like SunSprite that track your light intake to help treat depression or like Tzoa, which helps track air pollution. And lest we forget, not all wearables are for personal tracking. Some of the most interesting wearables are gesticular, like a next-gen version of the Nintendo Wii remote, which can allow us to control our TV or our home alarm system.
Jim Letourneau, Vice President of Marketing and Technology at wearables accessories firm Design.UX
Which wearable do you think has the most staying power? Why?
Fitbit is the market leader and it will be difficult for other devices to compete with them on fitness tracking. However, the future of wearables is much bigger than that. Tracking is just the tip of the iceberg. Wearables will be used for payments, access to cars/buildings, geotracking, medical monitoring, etc. Companies are fighting for market share knowing that Fitbit will soon incorporate additional functionality with additional sensors. Their staying power lies in their large user base and consumer friendly designs. That could all change quickly if Apple’s iWatch captures consumer’s attention. Nike killed off its successful FuelBand most likely in anticipation of products like the iWatch.
Their staying power lies in their large user base and consumer friendly designs. That could all change quickly if Apple’s iWatch captures consumer’s attention. Nike killed off its successful FuelBand most likely in anticipation of products like the iWatch.
Which wearable offers the biggest opportunities for brands/marketers? Why?
The biggest opportunity for brands/marketers may be getting the attention of affluent consumers who purchase an iWatch through co-branded apps for specific niches. For example, 90 percent of Coachella attendees use iOS. Fitbit partnered with Tory Burch and Jawbone recently announced a co-brand with American Express. Other lower tier wearables will likely be more open to partnering.
Bob Zurek, Senior Vice President of Products, Epsilon
Which wearable device do they think has the most staying power and why?
We will see a significant battle between wearable devices over the next two years and it will likely be between the Apple Watch and the Pebble Steel. Why? Primarily because they are innovative leaders in the market and have a significant fan bases that are highly evangelistic with their social networks.
Which wearable offers the biggest opportunities for brands/marketers and why?
The jury is still out on which will drive brands toward their respective devices. Apple clearly has an advantage as they have proven success with their digital ecosystem and nearly 800 million iTunes users as well as their brick and mortar stores that have a wide global reach. As marketers begin to incorporate the Apple Watch into their digital messaging strategy, the opportunity will lie in convenient communications. With the emphasis on reading and not interacting, marketers can provide a relevant experience for the consumer by using a combination of email tuned for the Apple Watch and creative notifications focused on color,
With the emphasis on reading and not interacting, marketers can provide a relevant experience for the consumer by using a combination of email tuned for the Apple Watch and creative notifications focused on color, graphics and animation. As Epsilon CEO Andy Frawley points out in his book “Igniting Customer Connections,” every moment of customer interaction is an atomic moment of truth or an opportunity to advance and enhance the continuum of communication and connection towards the buying decision – and this is exactly the value the Apple Watch and other wearables will bring marketers.
Andrew Rutledge, Associate Creative Director at Bradley and Montgomery
Which wearable do you think has the most staying power? Why?
We’ve learned that people aren’t willing to look ridiculous for the benefit of tech. Wearables that make it into the mainstream will be the ones that seamlessly blend with our everyday lives. Here’s hoping for a retinal implant that automatically blocks outdoor ads and turns tears into espresso.
Which wearable offers the biggest opportunities for brands/marketers? Why?
Wearables with biometrics will be an interesting place to deliver super-contextual messages (if the user relinquishes that data). Biometrics will be an area where brands/marketers can start to flex some new muscles. Your heart rate / body temp goes up and you get a Twitter notification that contains a code for a free bottle of water from Fiji that you can redeem from a vending machine that automatically detects your code – whoa. Bring on the dehydrated Pizza Hut pizza from “Back to the Future”!
Your heart rate / body temp goes up and you get a Twitter notification that contains a code for a free bottle of water from Fiji that you can redeem from a vending machine that automatically detects your code – whoa. Bring on the dehydrated Pizza Hut pizza from “Back to the Future”!
John Milinovich, CEO of URX, a deeplink search engine for developers.
Which wearable do you think has the most staying power? Why?
Wearables are going to be a big deal for marketers that use push notifications or location aware services as a key part of their user engagement strategy. However, at this point, it’s totally unclear which device or even form factor (e.g., watch, band, glass) will reach mass market adoption to have broad impact. Marketers shouldn’t focus on devices. They should be thinking about how and where they would want to engage users that don’t involve opening an app on their phone and build those capabilities.
Which wearable offers the biggest opportunities for brands/marketers? Why?
In the short term, the Apple Watch clearly offers more opportunity for buzz and brand association. Similar to the early days of the iPhone, the tightly integrated ecosystem will provide the best experience for a new class of device. But fast forward a couple years from now, generic devices that run Android and can handle a standardized set of user notifications will have the most impact globally, similar to Android OS market share today. Also, open platforms like Android Wear make it easier for developers to iterate both at the app level as well as the form factor level.
John Sawyer, Director of Global Corporate Communications at Teradata Marketing Applications
Which wearable do you think has the most staying power? Why?
When the iPad was first introduced to the market, people described it as innovative, unique, and disruptive. Five years later, Apple, one of the largest technology companies in history, is re-engerizing the industry with the wearable, Apple Watch. Already, the watch has been distributed globally, making it one of the most widely available devices for consumers. Why does the Apple Watch have the most staying power in today’s wearables industry? It’s intimate – claiming to be the most personal device yet – the watch is highly customizable and enables users to easily access information that matters to interact and
It’s intimate – claiming to be the most personal device yet – the watch is highly customizable and enables users to easily access information that matters to interact and engage with the world around them. Market trends have shown that consumers are increasingly willing to provide personal data in exchange for an improved engagement and/or experience. Not only that, the Apple Watch is leveraging one of the hottest trends right now: The Internet of Things. We’re only beginning to scratch the surface of the tremendous potential for the Internet of Things – a movement focused entirely on making lives better and easier by using insights from data to drive purposeful action. The key is to seamlessly blend technology, things and people to create meaningful interactions – like the Apple Watch is poised to do. That being said, it does have some hurdles to overcome and issues to address to maintain the same legacy associated with the iPad and iPod. Things like usability — does it really help the consumer if they have more than 2 million settings for the clock? Additionally, Apple needs to keep in mind the level of saturation in the market. Consumers are constantly bombarded with new devices and technologies. But if the watch can distance itself from its competitors and provide the unique experience it’s promised, then users will wonder how they ever lived without it.
The key is to seamlessly blend technology, things and people to create meaningful interactions – like the Apple Watch is poised to do. That being said, it does have some hurdles to overcome and issues to address to maintain the same legacy associated with the iPad and iPod. Things like usability — does it really help the consumer if they have more than 2 million settings for the clock? Additionally, Apple needs to keep in mind the level of saturation in the market. Consumers are constantly bombarded with new devices and technologies. But if the watch can distance itself from its competitors and provide the unique experience it’s promised, then users will wonder how they ever lived without it.
Which wearable offers the biggest opportunity for brands/marketers?
The biggest opportunity in the wearable industry for brands and marketers right now is leveraging the health care-oriented applications. Things like Runtastic and Fitbit offer huge opportunities for marketing because health-related issues become an individual’s fixation, creating a hunger for more self-improvement. Consumers crave more intimate, individualized attention. They want relevant interactions. And they’re beginning to understand the value of their data, which is the fuel that generates intelligent insights. There is
There is vast opportunity within these changing dynamics of human interaction. But before any of those opportunities can be realized there has to be trust – trust between consumers and the companies they are sharing data with. Brands and marketers who use this personal data to deliver an improved engagement/experience for the consumer, will reap the business benefits through the priceless trust that has been built – ultimately leading to long-lasting brand loyalty.
Larry Roth, Senior Partner, Technology at Tenet Partners
Which wearable do you think has the most staying power? Why?
The Apple Watch appears that it will have the most staying power. It has the highest adoption rate of any wearable, and it provides the most versatility. Plus, it’s the most stylish! The best days of the Apple Watch still lie ahead as it doesn’t even benefit from developers having the ability to create native apps yet.
Which wearable offers the biggest opportunities for brands/marketers? Why?
The secret sauce for both brands and marketers will be to support the glanceable ideology of the watch. Help the consumer, give them the information they need, and then get out of the way. With wearables that do not have displays, like Fitbit and Jawbone, the secret will be in partnerships that bring more functionality to the wearable in the form of convenience and data analysis features.
Which wearable do you think has the most staying power? Why?
Naturally smart watches have the most staying power — this is the evolution of technology getting smaller and more convenient. Smartwatches can be seen as the beginning of the end for smartphones once they project 3D images from a light on the watch. Don’t sleep on the Microsoft HoloLens and technology like this. Microsoft’s Cortana already blows Siri out of the water in terms of answers, insight, and voice recognition. HoloLens is another really good initiative. The idea of not needing a screen to do anything and simply using holograms is powerful and has the most staying power.
Rit Mishra, Lead Designer at Idean
Which wearable do you think has the most staying power? Why?
Android wear has been in the market for some time now, along with a few other players like Pebble, Fitbit, Nike, etc. With the Apple watch release the wearables market is going to explode. There are already reports pointing out that Apple Watch will capture over half the smart watch market. With tech fanatics and Apple fanboys, it’s pretty evident that Apple Watch will certainly win the wearables battle in the short run. For long-term success there are three key factors for wearable tech:
- Value and reason for users to strap a piece of technology on their wrist. Apple HealthKit is trying to unlock meaning for customers and bring value that has deep impact on their lives and a compelling reason to commit to a wearable. Wearables that will focus on health, fitness, communication and finance/payments will have more adoption in the long run, and it looks like Apple is making the right steps in that direction.
- Wearables as smart jewelries. Wearables are at the intersection of technology and fashion. Users want fashion pieces that are conversation starters and reflect their own personality. Players who will be able to create compelling smart fashion pieces with meaning and value will win in the long run. We have already seen Apple making the right strides with beautiful piece of industrial design and Apple Watch Edition (Gold), which are marketed as smart fashion objects.
- Tech. Battery life is still a big deterrent for wearable adoption. Recharging wearable tech every day is a big annoyance and eventually users give up. For long-term success, it’s important for companies to focus on battery technology and make wearables standalone computing devices rather than relying on smart phones.