Cinco de Mayo makes for a potentially complicated marketing moment. Like St. Patrick’s Day, perhaps, it is a holiday with somewhat fuzzy origins for the general U.S. populace and it’s one that is also closely aligned with revelry. And that makes it easy for brands to make costly errors.
At the same time, while it would be a mistake to look at it as an opportunity to genuinely connect with the Latino population, it’s still a day American consumers in general pay attention to and talk about online, which means there is nevertheless an opportunity to connect.
To wit: Per Topsy, the hashtag #CincodeMayo was generating 16,000 tweets per hour on May 5.
And those tweets include plenty of brand messages – particularly from the food and beverage industry – such as posts from Avocados from Mexico with #CelebrateCinco, as well as Old El Paso and Skinnygirl Cocktails, among many others.
Thank you @lorenagarcia for a wonderful #AvoChat! Ahora si… let’s #CelebrateCinco! https://t.co/SNTPkiPkPF
— Avocados From Mexico (@AvosfromMexico) May 5, 2015
“I think many marketers treat Cinco de Mayo as a novelty holiday like Star Wars Day or Friday the 13th – tweet something relevant and festive, and call it a day,” said Tessa Wegert, communications director at digital marketing agency Enlighten.
5 Tips For Happy Cinco De Mayo Marketing
So what else do marketers need to know about this potentially tricky moment?
Tip 1: Cinco de Mayo Isn’t Mexico’s Independence Day
Per History.com, Cinco de Mayo commemorates the Mexican Army’s defeat of the French at the Battle of Puebla in the Franco-Mexican War. Mexico celebrates its Independence Day on September 16.
Tip 2: Cinco de Mayo Is An American Holiday
“I think the way we look at it from Boost’s perspective is that Cinco de Mayo is an American holiday and we use it as an excuse to drink, like on St. Patrick’s Day,” said Jay Lledo, social media manager at 180LA who works on the agency’s Boost Mobile account. “For Boost, so many of our customers are Mexican and Mexican-American, so…we don’t want to come off as a brand that doesn’t know our audience.” As a result, Lledo said Boost will “do some posts here and there,” but, in general, “it’s not something we want to engage with.”
Tip 3: Cinco de Mayo Is An Opportunity To Educate
That being said, Lledo notes brands can potentially use Cinco de Mayo to teach consumers about the day with visual and/or engaging content, such as multiple choice questions that ask consumers what Cinco de Mayo actually is, noting that was one idea Boost threw around when the brand and agency were brainstorming ideas for the holiday.
Sauza Tequila for one is going this route with its #SauzaTruths effort, a series of short videos that answer questions such as why we celebrate Cinco de Mayo.
Why do we celebrate #CincodeMayo? Watch & learn some #SauzaTruths! https://t.co/6zZz7kDrKK — Sauza® Tequila (@Sauza) May 2, 2015
Tip 4: Go Lighthearted
The other way to approach the holiday is to simply embrace it for what it is – a day for American consumers to drink, Lledo said.
For its part, digital marketing and technology company Zog Digital agrees. It provides some pretty common sense Cinco de Mayo tips on its blog, along the following insight: “Many people celebrate the holiday by letting loose, so don’t be afraid to make people laugh if it’s in line with your brand’s message.”
Tip 5: Make It Visual
Overall, Wegert said marketing surrounding the event should be visual and pull in images and videos from social sites like Instagram, where consumers will likely share lots of content.
5 Brands Getting Cinco De Mayo Right
Now let’s look at five examples of campaigns successfully leveraging Cinco de Mayo and related consumer interest.
Sauza 901
Justin Timberlake’s tequila brand made waves on May 4 when it released a series of videos featuring its founder in the role of a washed-up lime named Rick “Sour” Vane who bemoans his fate because consumers don’t want/need limes with tequila anymore because Sauza 901 is so smooth.
The Beam Suntory brand is pushing the hashtag #NoLimesNeeded, which, per Topsy, was used about 3,500 times between Cuatro and Cinco de Mayo.
In addition, the videos had about 87,000 views in their first day, with the most popular video up to about 383,000 views by May 5.
https://www.youtube.com/watch?v=mtyZMVhBkVkPatron
Another tequila brand, Patrón, recently released what it calls “an immersive virtual reality experience that leverages innovative Oculus technology to transport people on an educational and exciting virtual journey to the Hacienda Patrón distillery in the Highlands of Jalisco, Mexico.”
In other words, consumers who can’t jet to Mexico for an in-person tour can now see the distillery via VR.
The so-called Art of Patrón Virtual Reality Experience is “a one-of-a-kind sensorial immersion, seen from the perspective of a bee, flying on a breathtaking up-close and personal visual journey that begins in the agave fields and continues through the gates of the Hacienda Patrón distillery, showcasing the sights and sounds of Patrón’s actual production, aging and bottling.”
The brand says the 360-degree virtual reality experience “captures the everyday, authentic process and…allows participants to witness, firsthand, the care and attention to detail that goes into every bottle.”
The Art of Patrón Virtual Reality Experience was filmed at the Hacienda Patrón in Jalisco using a specialized drone that was custom-built for the project, which was outfitted with seven GoPro cameras and operated by a licensed drone pilot.
Patrón says consumers will be able to access the experience at Patrón events, educational seminars and at select on- and off-premise retailers. A 360-degree web experience will also be posted on the Art of Patrón website including behind-the-scenes footage.
“An innovative spirit is what built Patrón, and to this day, it not only defines our products, but also how we tell our brand story,” said Lee Applbaum, global chief marketing officer at Patrón Spirits, in a statement. “Consumers are increasingly eager to learn the stories behind the products and brands they enjoy. It’s relatively easy to write brand education materials or shoot a video, but that doesn’t always capture the full experience. What we’ve created, using the very latest VR technology, is an authentic, intimate and unprecedented look inside our private Hacienda doors, second only to visiting in person.”
Dos Equis/Camarena
Because Cinco de Mayo falls on a weekday again this year, Dos Equis’ Most Interesting Man in the World once again encouraged consumers to celebrate on Saturday, or Dos de Mayo, instead.
His video plea, which also references the Kentucky Derby and the Mayweather-Pacquiao fight, has about 11,000 views.
https://www.youtube.com/watch?v=CGI0c1TSICoAccording to a press release, the brand delivered cardboard cutouts of the Most Interesting Man to the first 1,000 fans that submitted a “legend line” or an “I don’t always…”-line on the brand’s Facebook page. Dos Equis also asked fans to share the most extraordinary way they plan to celebrate Cinco with the hashtag #DosDeMayo. Per Topsy, #DosDeMayo generated about 4,000 tweets in the past month.
“With Dos de Mayo, we’ve been able to put a remarkable twist on the Cinco de Mayo holiday the past two years,” said Andrew Katz, vice president of marketing for Dos Equis, in a statement. “This year is no different – we’re excited to give fans an opportunity, whether they’re at home or at bars nationwide, to kick off their most interesting Cinco, on Dos de Mayo, and make it the biggest Saturday of their year.”
Camarena Tequila had a similar campaign, asking fans to pledge to #SaveCinco by celebrating on Saturday, May 2. The hashtag generated about 1000 tweets.
Taco Bell
On May 5, Taco Bell launched its hottest sauce packet ever, Diablo, which will be available for a limited time.
“We’re all familiar with Verde, Mild, Hot and Fire, but if there’s one thing we keep hearing from our fans, it’s that they want more heat,” the brand says. “Diablo will deliver just that – made with a variety of peppers including aji panca, chipotle and chili, Diablo packs a punch with a ‘we don’t give a shishito’ attitude.”
In addition, the brand has declared May 5 “National Breakfast Defector Day” and announced via Periscope that it would be giving out free biscuit tacos.
LIVE on #Periscope: Taco Bell Announcement ? https://t.co/iFCfkyEtal
— Taco Bell (@tacobell) April 29, 2015
Per Taco Bell, its Breakfast Defectors campaign “[empowers] people to change their morning routine and enjoy the next generation of breakfast at Taco Bell.”
How do you think brands should treat holidays like Cinco de Mayo?