11 Popular Types Of Content That Attract & Engage Consumers

Amaz­ing con­tent is only amaz­ing if it has an audi­ence. For con­tent to suc­ceed, you also need a deploy­ment strat­e­gy, an audi­ence, and to invest.

Dave Daniels By Dave Daniels from Pragmatic Marketing. Join the discussion » 0 comments

We’ve all heard that con­tent is king. Google them­selves tell us over and over: “make great con­tent.” The prob­lem? Defin­ing “good con­tent” is often dif­fi­cult. We also are biased about the qual­i­ty of our own work, so we must always fac­tor that in when judg­ing con­tent. Ulti­mate­ly, con­tent is writ­ten for the ben­e­fit and engage­ment of the read­er. If you aren’t attract­ing con­sumers or your audi­ence isn’t engaged, your job has­n’t been accom­plished. So what types of con­tent best attract and engage con­sumers?


Any good dis­cus­sion about con­tent should start with what con­tent is and why it mat­ters. Let’s look at both.

What Is Content?

Con­tent, in the con­text of web­site mar­ket­ing, is any mate­r­i­al that can be read, watched, seen, or heard.

Con­tent isn’t just blog posts, arti­cles, and web copy.

It extends to video, apps, down­loads, and much more. If it’s acces­si­ble or down­load­able on the web, it’s con­tent.

Why Does Content Matter?

If you ask Google they will tell you that con­tent mat­ters because as they index the web and seek to pro­vide their searchers with infor­ma­tion – if you’ve cre­at­ed the best for­mat and exam­ple of said infor­ma­tion, then your con­tent will rank high­ly.

It’s a nice tidy answer. One day maybe it will be entire­ly true. How­ev­er, there are obvi­ous oth­er SEO con­sid­er­a­tions you need to make when adding con­tent to your web­sites.

Let’s leave aside the “build it and they will come” approach to con­tent and look a bit deep­er. Con­tent serves four spe­cif­ic oth­er pur­pos­es:

  • Traf­fic. Set­ting the search engines aside, prop­er­ly con­struct­ed and deployed con­tent attracts vis­i­tors. This attrac­tion gen­er­al­ly relies on one of the three pur­pos­es that fol­low.
  • Social shar­ing. Google has said they don’t fac­tor in social shares into the algo­rithm and I believe them. That said, social shar­ing puts your con­tent in front of vis­i­tors, result­ing in traf­fic. The more vis­i­tors it gets in front of, the high­er the chance that it will get in front of some­one with a relat­ed web­site who will link to it.
  • Links. We all love links and for good rea­son: They’re impor­tant. Good con­tent attracts good links pro­vid­ed the right audi­ence sees it. The biggest perk here is that con­tent-dri­ven links tend to be nat­ur­al, rel­e­vant, and (best of all) you don’t need to build them one-to-one.
  • Behav­ior sig­nals. Google has said they don’t use Google Ana­lyt­ics data in their rank­ings and, again, I believe them. They don’t need to. They know when a user has clicked to your web­site in a Google result and they know the next time that user is at Google. That’s all the data they real­ly need to know if you’ve pro­vid­ed the searcher with a good expe­ri­ence. Pro­vide low-qual­i­ty con­tent and the user will be back at Google in sec­onds; pro­vide great con­tent and a good expe­ri­ence and that time will be far high­er.

So essen­tial­ly, great con­tent is king. Any­thing less is like­ly an exer­cise in futil­i­ty and a waste of your resources, as well as the resources of Google and their users. And Google doesn’t take kind­ly to either.

Popular Types Of Content & How You Can Utilize Them

Now that we’ve dis­cussed why and what type of con­tent is impor­tant let’s move on to the action­able por­tion of this arti­cle.

Before going fur­ther, it’s impor­tant to under­stand that just because one type of con­tent works well for one brand does­n’t mean it will work for your brand. There are two key rea­sons for this:

  • The type of con­tent may not apply to your indus­try or vis­i­tors. For exam­ple, if you’re tar­get­ing a region with slow­er band­width, then video may not be the top con­tent for­mat you’d want to select.
  • It’s already being done. If a com­peti­tor is pro­vid­ing an excel­lent video series on tying ties, then try­ing to com­pete with their pre-exist­ing trac­tion like­ly won’t pro­duce the results you’re look­ing for. In this exam­ple you would want to look at a dif­fer­ent medi­um or per­haps focus on a series of con­tent on col­or or pat­tern match­ing suits to ties as opposed to tying them.

Let’s dig in by look­ing at some exam­ples of some of the most pop­u­lar con­tent types and how they’ve been done right.

Article & Blog Posts

In this sec­tion alone there are end­less vari­a­tions – from how-to doc­u­ments, to news, to com­pa­ny updates.

When deter­min­ing what type of con­tent to post in this for­mat you first need to con­sid­er what peo­ple are look­ing for and whether the for­mat you are about to put it in is actu­al­ly the best one.

Fur­ther, you want to con­sid­er your end goal. Are you engag­ing your cur­rent clients or are you seek­ing new vis­i­tors? Are you look­ing to attract links or are you look­ing to sim­ply let peo­ple know what you’re doing? All of this fac­tors in and should be asked pri­or to even decid­ing on a sub­ject.

A lot of the ref­er­ence points I’ll be using here will be SEO-relat­ed as that serves as both good exam­ples and the cross ben­e­fit of per­haps let­ting you know about resources you didn’t. While there are sev­er­al great dig­i­tal mar­ket­ing pub­li­ca­tions, includ­ing the one you’re on right now, The SEM Post will serve as our exam­ple. The search mar­ket­ing news site launched just over a year ago. Here’s what the back­link graph looks like, accord­ing to ahrefs:

Referring Pages SEM Post

The SEM Post posts up-to-date news and arti­cles rel­e­vant to their niche and they’re reward­ed with both traf­fic and links and much of the con­tent enjoys sol­id social shar­ing num­bers.

Founder Jen­nifer Slegg knew her audi­ence, pro­vid­ed up-to-date news and con­tent that they were look­ing for, and deployed it through social, word of mouth, and sim­ple rep­u­ta­tion. A com­bi­na­tion of online and offline mar­ket­ing result­ing in excel­lent link stats and (from what I know) excel­lent over­all traf­fic met­rics.

Images

There’s more to think about than just prod­uct images (though they’re great too). You also need to think about info­graph­ics, image-inclu­sive tuto­ri­als, memes, and the many oth­er image-based files that can be shared and enjoyed.

One pur­pose of an image is obvi­ous, to con­vey infor­ma­tion that would be more dif­fi­cult if not impos­si­ble in words. Run a raft­ing com­pa­ny? Try to tell peo­ple ver­bal­ly what the expe­ri­ence is like and you’ll fast learn why images have such an impact.

While images on your web­site are use­ful for get­ting your mes­sage across, there are oth­er ben­e­fits.

Whole Foods’ Pin­ter­est Page is a great exam­ple of a com­pa­ny show­ing that it knows how to use images to their mar­ket­ing advan­tage. They know they have a prod­uct that trans­lates well to image and they know images can con­vey more than just a pic­ture of a prod­uct in a store.

With 58 boards on Pin­ter­est, Whole Foods cov­ers a vari­ety of dif­fer­ent food needs and inspi­ra­tional thoughts. They have 5,020 Pins as of this writ­ing and a whop­ping 264,251 Fol­low­ers. Their fol­low­ers engage and re-Pin lead­ing to many of their images being re-Pinned hun­dreds of times.

Essen­tial­ly, Whole Foods has ensured their images are good, fit the needs of their mar­ket, and are dis­trib­uted on a medi­um heav­i­ly used by their tar­get demo­graph­ic. They also allow Fol­low­ers to share and also include relat­ed con­tent from oth­er boards to ensure they’re ful­ly engaged.

Notice any­thing about the fol­low­ing image?

Whole Foods Chefs Guide to Knives

Did you catch what’s inter­est­ing? No men­tion of their com­pa­ny. In fact, this was a re-Pin from anoth­er com­pa­ny but attract­ed Likes and re-Pins and user engage­ment on their boards.

You don’t always have to be sell­ing. Your prod­uct doesn’t always have rein­force to your audi­ence that you’re the source for rel­e­vant data.

Which leads to anoth­er great use of image con­tent as an atten­tion grab­ber. When you are weed­ing through the end­less con­tent that is the Inter­net, espe­cial­ly on social media sites like Twit­ter or Face­book, what makes you stop and look? Prob­a­bly not a post full of text.

The addi­tion of an image, rel­e­vant or not, will increase the like­li­hood of a user notic­ing what you have to say or click­ing, shar­ing, lik­ing, retweet­ing it etc. Of course I would rec­om­mend that the image be rel­e­vant but it is incred­i­ble how eas­i­ly one can find a way to make a rain­bow-uni­corn-cat image fit your con­tent isn’t it? And how many “#adorable”, “#lol” etc. cat pho­tos have end­ed up being shared?

Now I will stress that rel­e­van­cy does mat­ter but the art of it is cre­at­ing an image that is both enter­tain­ing, share­able, engag­ing and appro­pri­ate.

Video

Video is one of the most pow­er­ful medi­ums and video con­tent one of the most pop­u­lar. That YouTube is the sec­ond largest search engine after Google cer­tain­ly indi­cates a desire among users to view their infor­ma­tion in this for­mat.

Obvi­ous­ly video isn’t for every brand or busi­ness. For a com­pa­ny, videos gen­er­al­ly (though not always) have to be pro­fes­sion­al and pow­er­ful.

When con­sid­er­ing video as a con­tent medi­um you need to deter­mine whether you can pro­duce it in the qual­i­ty nec­es­sary and the spe­cif­ic needs of your vis­i­tors.

For exam­ple, if you sell ties, then a video series on tying them could be very use­ful – like­ly more use­ful than an image-based instruc­tion­al. How­ev­er, if you want­ed to dis­cuss col­or-match­ing between suits, shorts, and ties then an image-based series may be the route to go.

As Patrick Hong dis­cussed in his excel­lent arti­cle on bril­liant mar­ket­ing strate­gies, GoPro makes excel­lent use of video in their pro­mo­tions (admit­ted­ly, they have an advan­tage giv­en that their prod­uct lends itself well to it). The exam­ple he used and arguably the best out there is:

Like Whole Foods, GoPro isn’t using video as a direct sales tool but rather using it as a demon­stra­tion of its uses to tug at our heart­strings. With more than 27 mil­lion views, it’s hard to argue its suc­cess.

Video also made Psy a house­hold name. And if you ever want­ed to get that ear­worm out of you head, with more than 2.7 bil­lion (yes … bil­lion) views – today won’t be that day.

User-Generated Content

The ques­tion whether to allow users to gen­er­ate con­tent on your web­site can be tricky. They can add val­ue or deval­ue the good work you do depend­ing on how you mod­er­ate and edit it.

This arti­cle itself is an exam­ple of user-gen­er­at­ed con­tent. I don’t work for Momen­tol­ogy and yet I’m hap­py to pro­duce con­tent for them. I like to think it adds val­ue to the web­site and with the tweak­ing by their edi­tor it will end up bet­ter than its first writ­ing. This is the key.

Because Momen­tol­ogy invests the time and ener­gy into proof­ing and edit­ing con­tent being sub­mit­ted and because they take their user-base seri­ous­ly and don’t just want “con­tent for content’s sake” they have cre­at­ed a resource for mar­keters and not just low-hang­ing fod­der for search engines.

While I may not have access to their ana­lyt­ics, their link growth graph answers the ques­tions as to whether it’s a suc­cess­ful strat­e­gy:

Referring Pages Momentology

This site is less than a year old and has thou­sands of rel­e­vant links from hun­dreds of rel­e­vant domains. And that’s not even dis­cussing their reg­u­lar vis­i­tors. They host good con­tent, push it out social­ly, and reap the ben­e­fits of vis­i­tors and links.

This isn’t to say that user-gen­er­at­ed con­tent is right for every­one. You need to con­sid­er the time invest­ed. For many com­pa­nies, even doing this on a small­er scale works.

For exam­ple, if you’re a prop­er­ty man­ag­er in Whistler, BC, why not invite one of the rac­ers at the annu­al CrankWorx com­pe­ti­tion to offer up a guest post on the event? Con­nect the dots right, invest a bit in a social push, add the inter­vie­wees own shar­ing (who doesn’t love their own name right?) and per­haps a men­tion on their blog and you’re attract­ing links, vis­i­tors, and (as a perk) reser­va­tions from their sup­port­ers com­ing to town for the event.

Case Studies & Whitepapers

Arguably one of the more time-con­sum­ing of all con­tent types are case stud­ies and white papers. They involve a huge amount of research and time invest­ed. This doesn’t mean they should be avoid­ed, it sim­ply means that when pro­duced you need to have a strat­e­gy to make the most of it.

Let’s take for exam­ple Search­metrics’ whitepa­per on SEO rank­ing fac­tors. The page has 300 Likes on Face­book, 123 Tweets, 42 Shares and an envi­able 677 links from 262 domains (not count­ing the link here). Did it take them a lot of time to pro­duce? Heck yes, but let’s break that down into the right con­text by ask­ing our­selves, how long does it take to build a qual­i­ty, rel­e­vant link?

Let’s assume that you’re fast and can secure 2 links from unique domains per hour – that means that if they invest­ed any­thing less than 131 hours into the pro­duc­tion of the con­tent they’re in a sur­plus before we even con­sid­er the rep­u­ta­tion boost, traf­fic and brand aware­ness. Here’s what their link acqui­si­tion looked like:

Referring Pages Searchmetrics

A fur­ther wise move on their part is that they do it every year. They have the tem­plate in place and “sim­ply” need to update the infor­ma­tion with­in it. So they can repeat this every year and know­ing in advance they’ll “have” to they can col­lect the data they’ll need over that time mak­ing it faster to pro­duce each sub­se­quent whitepa­per, thus increas­ing the ROI.

If you don’t have the time or resources to pro­duce a 10x qual­i­ty whitepa­per or case study, don’t try. These con­tent pieces need to be top-notch. The rewards can be great when you do them right.

It’s equal­ly impor­tant to have a strat­e­gy to get that con­tent noticed through either paid search, social, newslet­ters, or oth­er mech­a­nisms. You should have the dis­tri­b­u­tion strat­e­gy in place pri­or to its devel­op­ment and the bud­get to do it right.

Webinars & Hangouts

Webi­na­rs and hang­outs are an excel­lent way of push­ing your voice to the world, allow­ing for inter­ac­tions with your vis­i­tors and/or just a clear tuto­r­i­al. Eas­i­ly the most well-known of the hang­outs in the SEO indus­try are John Mueller’s, where he answers ques­tions about Google. That said, the goal here is “only” pure infor­ma­tion to web­mas­ters and not links or rank­ing improve­ment so instead let’s look at Moz’s webi­nar series.

Moz actu­al­ly does a hybrid of webi­na­rs and user-gen­er­at­ed con­tent as they often use mem­bers of their com­mu­ni­ty to host the webi­na­rs. Despite the fact that these webi­na­rs are only avail­able to reg­is­tered mem­bers the pages have acquired 869 links from 243 domains com­bined with excel­lent social met­rics.

The webi­na­rs top­ics cov­er a wide range of sub­jects, though all relat­ed to Inter­net mar­ket­ing. The suc­cess of this sec­tion is based on the com­bi­na­tion of Moz using their weight and influ­ence to push out the “Moz­i­nars” to their users com­bined with the weight of the guests push­ing that infor­ma­tion out them­selves, most of whom have size­able fol­low­ings. The con­tent is easy to digest in the webi­nar for­mat, takes a rea­son­able time on Moz’s part and serves the dual pur­pose of engag­ing their users as well as acquir­ing links and social sig­nals.

Moz also uses the webi­na­rs as an oppor­tu­ni­ty to col­lect email address­es for their mail­ing list. This will give them the oppor­tu­ni­ty to not just mar­ket but also gain greater trac­tion over time in their series – a win-win and excel­lent use of the for­mat.

Mozinars

 

Lists

Peo­ple love lists. Why? Because we’re lazy and they’re easy to skim and digest.

It’s got­ten to the point where there are sites ded­i­cat­ed sole­ly to lists – and high­ly pop­u­lar ones at that. ListVerse.com is an excel­lent exam­ple.

Ear­li­er this week Neil Patel at Quick Sprout wrote a piece “5 Types Of Con­tent That Attract The Most Back­links” and, sure enough, lists took the num­ber one spot on his … you guessed it: list.

A scan of the back­links of ListVerse.com paints a pic­ture of their pow­er. A top 10 list they pub­lished on the grue­some ori­gin of fair­ly tales acquired 132 links and more than 40,000 shares.

While you may not have their pow­er or traf­fic, it cer­tain­ly high­lights the impact they have. To give you an idea, here’s what their back­link growth looks like:

Referring Pages Listverse

Accord­ing to Patel, peo­ple love lists because:

  • They make a spe­cif­ic promise.
  • They are scannable.
  • They invoke curios­i­ty.

What I love about lists is that they apply to vir­tu­al­ly all sec­tors from “Top 10 Things You Need To Know To Prep For An Earth­quake” to “20 Veg­an Foods Even The Car­ni­vore Will Love”.

While high­ly share­able, lists tend to take less time to pro­duce than many oth­er forms of con­tent. The research can be low­er but it’s impor­tant to note that the dis­tri­b­u­tion efforts can be high­er than oth­er forms of con­tent because you’re com­pet­ing with a large pool of sites.

When gen­er­at­ing a list the biggest ques­tion is, what should the list be about? A bit of key­word research or review­ing of Google Trends for what’s hot in your niche will often pro­vide the answer.

Anoth­er great source of infor­ma­tion is your cur­rent clients. What do they want to know?

Remem­ber, it doesn’t have to be about your prod­uct as the pur­pose of lists is gen­er­al­ly to acquire shares, links, and brand recog­ni­tion. A list on why your prod­uct is bet­ter prob­a­bly won’t acquire these sig­nals though may be high­ly suit­ed to a sales page. A list of weird uses for your prod­uct or more like­ly a list relat­ed to your indus­try, but not your prod­uct, is far more like­ly to attain the links and social shares you’re look­ing for.

An inter­est­ing take­away from Patel’s piece is the trends month-over-month. He pro­vid­ed the fol­low­ing graph­ic from Buz­zSumo:

Content Types Monthly Shares

We can see that month-over-month lists per­formed well. Con­sis­ten­cy is the key to most mar­ket­ing efforts and this data com­bined with raw num­bers make lists a go-to, pro­vid­ed that there is a deploy­ment strat­e­gy in place.

As men­tioned before, lists work well but they need to be found first. Sim­ply toss­ing up a list with­out a strat­e­gy to get it in front of your tar­get­ed audi­ence serves no one. A large push on social, through newslet­ters, or via adver­tis­ing is manda­to­ry for all but the strongest web­sites.

Tools

In the search mar­ket­ing realm, as with many oth­ers, there are a ton of great free tools that cov­er a wide array of needs. There are two major con­sid­er­a­tions when devel­op­ing a tool giv­en that they can be high in work­load:

  • Do they fill a need? If you’ve ever need­ed a tool to per­form a task and can’t find one or can’t find a good one, you’ve filled this require­ment. If you’d found tools that per­form the task well then you may want to recon­sid­er the effort unless your goal is only to stop vis­i­tors from nav­i­gat­ing to oth­er sites.
  • Is the need broad in scope? The next ques­tion you’ll want to ask your­self is whether the need is broad in scope. If only a hand­ful of peo­ple would need the tool you are devel­op­ing then you need to weigh the poten­tial gain vs a tool with a broad need and appeal.

One free tool I use often is the Google Title Tag Tool, devel­oped by Dr. Pete Mey­ers at Moz. I’m there pret­ty much every time when play­ing with new title ideas.

When Google changed the length of the title tag snip­pets in search from char­ac­ter-based to pix­el-based Mey­ers was the first I know of to devel­op a tool that didn’t just allow the user to view their title as it would appear in the new for­mat but fur­ther enter queries they hoped to be found under and to view how that title would appear when the bold­ing of those key­words was applied.

For his efforts that page has 1,700 links from 603 domains. So, assum­ing it took him less than 300 hours to devel­op, he’s done well on a pure link count basis. Com­pare that with anoth­er unmen­tioned site that attempt­ed the same tool but not as quick­ly and with­out the abil­i­ty to fac­tor in key­words and we see a page with 75 links from 35 domains.

What’s more, a good tool con­tin­ues to work for you long after the cre­ator’s work is done. Let’s look at the link growth rate of the Google Title Tag Tool page:

Referring Pages Title Tag Tool

We can see that while the tool is over a year old it has con­tin­ued to acquire links for the entire time. It’s a good tool that doesn’t age.

When con­sid­er­ing the devel­op­ment of a tool for your web­site you need to con­sid­er whether you can build a tool that fits an unmet need and/or cre­ate one bet­ter than any pre-exist­ing tools. Fit­ting an unmet need will help it rank well but, as with any time-con­sum­ing project, it’s impor­tant to ensure you have a full deploy­ment strat­e­gy in place to get the tool known by those who would share it. This is espe­cial­ly impor­tant with tools that fit an as-of-yet unmet need as users like­ly won’t even know to look for some­thing with­out a cur­rent solu­tion.

The Final Word

There are obvi­ous­ly many types of con­tent not includ­ed in this list. From sur­veys and polls, to mobile apps, to online games, the vari­ety is only lim­it­ed by your imag­i­na­tion and the avail­able tech­nol­o­gy. Giv­en that tech­nol­o­gy evolves with imag­i­na­tion, how­ev­er, it’s pret­ty safe to assume that if you can dream it, you can do it.

The key to all great con­tent is to focus on pro­duc­ing some­thing not just bet­ter than what’s out there but also some­thing so much bet­ter that by the time a com­peti­tor devel­ops it the bat­tle is already over. After that the only crit­i­cal point is to have a strat­e­gy to quick­ly deploy that con­tent to the tar­get audi­ence.

In the con­text of this arti­cle that doesn’t just include your poten­tial clients but also those who would share your con­tent with oth­ers via social media or links. Remem­ber, even if some­one doesn’t pur­chase from you, they can do some­thing just as valu­able: strength­en your site by shar­ing or link­ing to your con­tent.

Again, make sure you have first formed a sol­id deploy­ment strat­e­gy, locat­ed a def­i­nite audi­ence, and cal­cu­lat­ed your invest­ment to reward expec­ta­tions. Amaz­ing con­tent is only amaz­ing if it has an audi­ence.


Have you found suc­cess attract­ing and engag­ing peo­ple with these 11 types of con­tent? What’s worked best for you?

Dave Daniels

Written by Dave Daniels

Instructor, Pragmatic Marketing

Dave has more than 25 years of experience working in technology companies. He specializes in product marketing and product launch, with an emphasis on effective go-to-market strategies and execution. Prior to joining Pragmatic Marketing, Dave founded Launch Clinic, a consulting company focused on helping organizations implement best-practice launch strategies.

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