Festival Marketing: Brands Getting Into The Festival Groove

Can fes­ti­vals be con­sid­ered a micro­cosm for mil­len­ni­al mar­ket­ing?

Pat Hong By Pat Hong from Linkdex. Join the discussion » 0 comments

Fes­ti­vals pro­vide an incred­i­ble oppor­tu­ni­ty for brands to engage a key tar­get group of con­sumers. At Glas­ton­bury, the UK’s largest green-field fes­ti­val, the onus is on brands to con­form to cer­tain val­ues. Eth­i­cal, envi­ron­men­tal, and sus­tain­able buisi­ness prac­tices are the name of the game, but should this be an indi­ca­tion of the val­ues brands should hold if they wish to appeal to mil­len­nail gen­er­a­tions?


Glas­ton­bury took place last week, with 175,000 enthu­si­as­tic fes­ti­val-goers con­verg­ing on a field in Som­er­set for a week­end of sun, music, and gen­er­al good times. The fes­ti­val, which has been run­ning for over 30 years, has grown from hum­ble begin­nings as a small free-fes­ti­val inspired by hip­pie and coun­ter­cul­ture move­ments, into a much more pop­u­lar cel­e­bra­tion of music, art, and con­tem­po­rary cul­ture.

As the fes­ti­val has grown, and media cov­er­age has increased, Glas­ton­bury has become a much big­ger oppor­tu­ni­ty for brands to get involved with an event which now attracts crowds to match the pop­u­la­tion of an aver­age-sized eng­lish town. What’s more, Glas­ton­bury’s endur­ing pres­ence in the past few decades means that it has become a cul­tur­al­ly sig­nif­i­cant event of the British sum­mer cal­en­dar.

Fes­ti­vals have become a great oppor­tu­ni­ty for brands to embark on mar­ket­ing cam­paigns at a grass­roots lev­el. As Paul Reed, gen­er­al man­ag­er at AIF, said in an inter­view with The Guardian, “a pres­ence at fes­ti­vals can great­ly enhance your brand. It isn’t just a bunch of stalls burn­ing incense now as it was in the mid-’90s.”

Ethics And Authenticity

How­ev­er, more­so than for oth­er fes­ti­vals, cater­ing for the Glas­ton­bury fes­ti­val-goers isn’t as sim­ple as it might seem. For oth­er events, adver­tise­ments, sig­nage or a brand stall are often enough to gen­er­ate a reward­ing lev­el of aware­ness – but at fes­ti­vals such Glas­ton­bury, with its strong anti-estab­lish­ment roots, a young, large­ly mil­len­ni­al crowd is adept at rec­og­niz­ing the authen­tic­i­ty in a brand.

Indeed, the fes­ti­val’s most rec­og­niz­able brand part­ners are affil­i­at­ed with char­i­ta­ble and activist caus­es. Oxfam, Green­peace, and Wat­erAid have been part­nered with the fes­ti­val for almost 25 years. All three non­prof­its have helped define the fes­ti­val’s iden­ti­ty as a sup­port­er of activist caus­es, rather than a com­mer­cial enti­ty.

It has set a lev­el of expec­ta­tion among fes­ti­val-goers for an eth­i­cal brand pres­ence, so for brands who are look­ing to make their pres­ence felt, there is a cer­tain game they have to play so as not to come across too self-pro­mo­tion­al, and to get the fes­ti­val “vibe.”

Here are a few of the brands who were get­ting into the fes­ti­val groove at Glas­ton­bury. Many have per­fect­ed their tone and mes­sag­ing, and will have a promis­ing sea­son of sum­mer fes­ti­vals and events mar­ket­ing to look for­ward to.

Brands Getting Into The Festival Groove

1. Hunter’s Backstage Brand Building

Hunter is a Glas­ton­bury phe­nom­e­non. In the past few years, the wellies man­u­fac­tur­er has sur­passed all usu­al expec­ta­tions of how a brand can real­ly engage with fes­ti­val-goers, using celebri­ty influ­ence to set the trend for fes­ti­val fash­ion.

Ever since Kate Moss first rocked the wellies back in 1996, Hunter wellies have become the ulti­mate in fes­ti­val chic. The amount of press cov­er­age that the fes­ti­val draws, com­bined with the rock/pop celebri­ty glit­terati, has been an extreme­ly potent cock­tail, rock­et­ing the brand to glob­al sta­tus and desir­abil­i­ty.

hunter-glastonbury

As Bob Sheard, the man­ag­ing direc­tor of FreshBri­tain who man­age Hunter’s pub­lic rela­tions propo­si­tions, said “the back­stage enclo­sure is where the mar­ket­ing pow­er lies”, and Hunter have built much of their brand around this con­cept.

This year’s Glas­ton­bury was no excep­tion and the brand con­tin­ued their pow­er­ful form at this year’s fes­ti­val, once again putting celebri­ty endorse­ment to good use and “killing it,” so to speak, on the brand build­ing front.

2. EE’s ‘Charging Bull’

Mobile providers are a wel­come sight at any fes­ti­val, and EE were the stand­out per­former in the space at Glas­ton­bury.

Check out their “charg­ing bull”, which also func­tioned as a free WiFi point (enabling even con­sumers who weren’t on the EE net­work to keep in touch with their friends all week­end):

They also made good use of the oppor­tu­ni­ty to pro­mote their EE Pow­er Bars, for which they oper­at­ed a hire and swap pol­i­cy to keep fes­ti­val-goers charged up and con­nect­ed all week­end.

Clear­ly, EE’s fes­ti­val pres­ence was a (social) life saver for many atten­dees, and the fact that they catered to con­sumers across net­works meant that they kept in line with the free spir­it of the fes­ti­val, and engaged a key tar­get group in their mar­ket, pro­vid­ing a ser­vice for con­sumers cur­rent­ly served by oth­er providers.

3. Yeo Valley’s ‘Yeogurt’

Yeo Val­ley Organ­ic are in many ways, a per­fect brand part­ner for the Glas­ton­bury fes­ti­val. The fam­i­ly-owned dairy com­pa­ny is based in Som­er­set, and have built a rep­u­ta­tion for being an eth­i­cal busi­ness; encour­ag­ing organ­ic farm­ing prac­tices amongst local busi­ness­es, and giv­ing long-term ‘fair-trade’ con­tracts with a view to sus­tain­able devel­op­ment.

For this year, Yeo Val­ley ran a com­pe­ti­tion in col­lab­o­ra­tion with Glas­ton­bury to design a tote bag which would be hand­ed out to crowds at the fes­ti­val. The com­pa­ny nar­rowed down a selec­tion of entrants, before “[tak­ing the designs to] Face­book to let the ‘likes’ do the talk­ing”.

yeo-valley-organic

All in all, the brand man­aged to tie a engaged social media cam­paign, with a feel-good pres­ence at the event which pro­vid­ed fes­ti­val goers with a wel­come free­bie.

4. First Great Western — Serenading Passengers

First Great West­ern must be one of the more under­rat­ed brands to serve the Glas­ton­bury fes­ti­val, with so many descend­ing into what must oth­er­wise be rel­a­tive­ly rou­tine timeta­bles for the train com­pa­ny. While train oper­a­tors have nev­er been ones for mar­ket­ing stunts, this year the com­pa­ny made the qui­et move of putting on a sur­prise show for some of the Glas­ton­bury bound fes­ti­val-goers, invit­ing musi­cian SOAK to ser­e­nade trav­el­ers.

5. Water Aid’s ‘Loo with A View’

Wat­erAid have always main­tained a strong brand pres­ence at Glas­ton­bury, using it as a impor­tant are­na to spread its mes­sage pro­mot­ing safe drink­ing water around the world. For many years, the char­i­ty has pro­vid­ed free drink­ing water at the fes­ti­val, as an alter­na­tive to buy­ing bot­tled water and to sup­port envi­ron­men­tal issues.

This year, Wat­erAid added an inter­est­ing instal­la­tion to real­ly open peo­ple’s eyes to the issue of pro­vid­ing clean water around the world. The char­i­ty designed a “Loo with a View” to raise aware­ness of the uncom­fort­able truth.

The stunt was tied to the #MakeI­tHap­pen hash­tag on social media, which was designed to spread the mes­sage about the char­i­ty’s ini­tia­tive to intro­duce water kiosks around the world that pro­mote safe water and san­i­ta­tion.

6. Various Social Media ‘Brandjackers’

Yeo Val­ley and First Great West­ern weren’t the only brands to get involved with the Glas­ton­bury con­ver­sa­tion.

For exam­ple, the Tate sent this curi­ous Tweet which seemed to com­bine a weath­er fore­cast, a touch of art, and a not incon­sid­er­ably dose of brand­jack­ing.

They weren’t the only ones: Lego

Easy­jet

What the above exam­ples show is that fes­ti­vals are a potent top­ic for social media, and that even join­ing in the con­ver­sa­tion can have val­ue for a brand.

Festivals As A Microcosm For Millennial Marketing

Fes­ti­vals are a gold­en oppor­tu­ni­ty for brands to engage young audi­ences, and a key con­sumer group. As a gath­er­ing of so many peo­ple, mar­ket­ing efforts at a fes­ti­val should­n’t be seen as an iso­lat­ed cam­paign, but one in which suc­cess acts as a sig­nal for brands look­ing to engage a cru­cial gen­er­a­tion of con­sumers.

In each of the above cas­es, brands that expe­ri­enced suc­cess around the fes­ti­val were able to bring rel­e­vance to their brand, either by cater­ing for a gen­uine fes­ti­val need (EE, Wat­erAid), or by align­ing them­selves with the val­ues of the con­sumers they were mar­ket­ing to.

Eth­i­cal, envi­ron­men­tal, and sus­tain­able busi­ness prac­tices have always mat­tered to the fes­ti­val crowds. The only dif­fer­ence is that these crowds are now main­stream.

Yeo Val­ley is a per­fect exam­ple of a local brand that has built a busi­ness on these val­ues, with­out com­pro­mis­ing their integri­ty and com­pet­i­tive­ness as a busi­ness. The brand has made the ethics of dairy-farm­ing rel­e­vant and appeal­ing for younger audi­ences.

Just think what would be pos­si­ble for oth­er brands that take on the chal­lenge of putting on a show for the fes­ti­val crowd.

Pat Hong

Written by Pat Hong

Editor at Linkdex/Inked, Linkdex

Pat covers the SEO industry, digital marketing trends, and anything and everything around Linkdex. He also authors Linkdex's data analysis and reports, analysing the state of search in various industries.

Inked is published by Linkdex, the SEO platform of choice for professional marketers.

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