For health care brands, creating powerful content that resonates with your audience may seem extremely difficult. We must abide by certain rules and regulations. We must be extremely careful that our content is accurate and uses the proper tone. And we also have to make sure we do our best to balance educational content with fun and engaging types of content – sometimes, they blend together. So what types of content are most powerful in the health care industry?
Powerful content can help drive traffic to your site, have a positive effect on your social media and search marketing efforts, and improve consumer engagement. Here are five types of powerful content for health care brands.
1. Health Care Infographics
Health care infographics can be great and are relatively easy to produce, provided you have a creative on staff to help you develop these graphics. Even if you don’t, using tools like Canva can help you develop fun and educational content for your audience.
While infographics tend to display data or statistics in a visually pleasing way, you can always develop evergreen-based infographic content. Doing this will let you repurpose the infographics on a seasonal basis, giving it more legs and giving you more opportunity to have content you can always promote.
For example, you could develop content on flu vaccines, preventing the common cold, or frequently asked questions about health care or health insurance. Regardless of your topic, make sure your information has been fact checked by your review team before moving forward with visual development.
2. Health & Wellness Guides
Doing any lead generation? Health and wellness guides could be your golden ticket to get the traffic and leads you’re craving. While this takes time, it can have a big payoff in the end.
For example, you could develop guides on food or weight management. Then you could share these around New Year’s or before summer, as those are times when people are more likely to respond to that content.
Look into your analytics and see what content is getting the most traffic. Repurposing existing content (blog posts, articles) into guides by repackaging your content could save you time and money.
One thing to keep in mind for these health and wellness guides is that their goal shouldn’t be to drive sales or conversions, but rather to place your potential consumer into the sales funnel. This content’s value comes from the education it brings, and with the hopes of bringing people into the sales funnel.
3. Health Care 101
Health care 101 content will always and forever be an easy win with people, whether you’re in the health care or health insurance world. While it may seem overdone, it definitely isn’t.
Even if you think you sound like a broken record, it is helpful content for consumers, members, and patients. This content can be constantly developed, recycled, and updated. Developing categories like “Health Insurance Explained” or “Health Care Reform” will aide in the user experience, so your audience will be able to find this content more easily.
In addition, developing content on health care 101 topics can aid your SEO efforts. As algorithms in search have changed to move toward a more semantic type search, content built out on frequently asked questions could tap into your long-tail keyword strategy, which can improve your organic search visibility.
4. The Health Care Podcast
Your audience doesn’t consume and retain content all the same way, which means you have to be diverse in your content development. Podcasting is one of many ways you can get your message across.
At Florida Blue, we have a podcast on ICD-10, which essentially the coding system used by the world health organization. While the system was moving from ICD‑9 to ICD-10, it was important to educate our audience on the preparation of the transition in addition to providing updates throughout the transition.
Various individuals would develop the podcasts, by interviewing several internal and external subject matter experts. We then would edit the content and develop a blog post summarizing the podcast. Finally, we would embed the podcast, along with a deck into the blog post, and share it to our social networks. This makes it convenient for the user, as they have options with how and where they consume content.
5. The Testimonial
A testimonial is the most powerful, but trickiest, type of content for health care brands. It’s the best type of content as you aren’t telling the story of your brand or the experience of your brand – the consumer is.
One way you could turn a testimonial into content is by asking the person who left the review if you could interview him or her for a blog post, or if you could turn their testimonial into an image. You could even collect a group of testimonials and turn that into a piece of content for your blog or website.
You should always ask the people who left a review permission to use their content. While technically reviews and testimonials left on social media or review sites are public, it is always a nice gesture to ask the individual, just to be on the cautionary side.
Developing powerful health care content for your audience doesn’t have to be challenging. With some creativity and planning, you will be well on your way to delivering content that can increase traffic, SEO effectiveness, and audience engagement.