You want to triumph over your competitor. You want to see your bounce rates go down and see positive gains in relevant traffic. Watching a site go from negative to positive means more revenue, more jobs, new products, and the potential to even revolutionize an industry. So what’s standing in the way? Well, it might be you.
Often the hardest battles for search engine optimization experts isn’t with Google algorithms or for search rankings, but with the companies that hire them. Despite being hired for their expertise internal issues with processes, priorities, or people can severely hinder SEO outcomes.
What problems must you solve to stop sabotaging your own SEO success?
1. Silos
A site audit is quite revealing. It can almost tell you how your company came to be and what your internal structure is without even checking. Why?
SEO issues are often a direct reflection of the internal structure of a company. How they are addressed, what and how SEO plans are implemented all point to the company’s internal architecture – the good and the bad.
Independent silos that don’t overlap are one of the most prevalent challenges in SEO implementation. Because most companies don’t have a CDO, or chief digital officer, SEO tasks usually fall between the efforts of the tech team and the marketing group.
This means that no one group is leading the effort. Each silo only has part of the picture and more so, part of the knowledge. In return, either team can unknowingly create issues.
Marketing may send over a design that is fraught with SEO issues because it represents their brand in a way they think is best. Where the technical team may decide to ignore brand factors in favor of an easier technical solution.
In addition, none of these teams specialize in digital marketing. Which means no one with all the knowledge of how every item affects you website visibility. No one is overseeing all the work to make sure it is being done according to best practices.
Silos work for certain internal processes and not for others. SEO isn’t a vertical effort, but a horizontal one covering many areas often handled by separate teams. Correct SEO implementation requires one team having full knowledge, a full picture, and the full expertise to oversee the strategic effort.
Solution?
Because the current Google algorithm touches so many aspects of a website, in front and behind the scenes, it’s beneficial to have a team that can co-ordinate efforts. These people will inform on strategy, help prevent issues from being created and can help make internal teams make the best choices when unsure.
Whether it’s an internal SEO that works with your external agency or an internal department; having someone with expertise who can watch over the all aspects of your digital marketing plan is the best way to achieve success.
Caveat: The only way this can succeed is if your SEO team is given the ability to not only oversee, but also direct. Should they be telling your writers how to write? No. Should they be telling you that if you write that article it needs to be over 750 words, have a proper title tag, description, and URL along with the best practices to add these? Yes.
2. Prioritization
Often when an SEO does a site audit or comes up with a strategic digital marketing plan, the company isn’t prepared to implement the recommendations. Though there can be many reasons, typically this is due to the issue of resource allocation.
Without proper resource allocation, priorities are no longer the priorities outlined by your internal SEO team or external agency. Priorities become tied to available resources and usually few are directly given to the SEO team. Typically this causes a misalignment between what needs to be done and what can be done.
Modifying SEO plans happen all the time as there is rarely an ideal environment to implement a plan as hoped. However, when the SEO plan is modified it means you’re straying from the best plan and are now utilizing a “what we can implement” plan. This will get you results, but not the best results.
Solution?
Make sure when you being a plan or receive an audit that you have allocated X percent of your development and marketing team’s time to address the issues presented to you and to implement the strategies given. Organic traffic is worth its weight in gold. Don’t piece meal your plan together.
3. Processes
This often is combined with the issue of prioritization, but deserves its own mention. When attempting to implement your SEO strategies those plans either fall to different teams with their own processes that don’t support the end goal or it requires the SEO team has to work with processes that don’t support their efforts. Either way, what needs to happen doesn’t.
Internal processes are often roadblocks that make getting anything done difficult to impossible.
Want to add that content? Marketing has a month back up for approvals.
Need to fix that technical redirect issue? The technology team doesn’t have room in its schedule.
The SEO spends more time fighting with your team to get something done than doing the work because the processes to get that work done don’t exist.
Solution
SEO can literally change in a moment. What worked last night might have changed today because of a Google update.
A “wait and we’ll get to it environment” will impair success. If you want to achieve success, your SEO team must be able to make quick changes and not have to wait through lengthy approval cycles.
So not only does the team, internal or external, need to be able to set work prioritization they must be able to have access to the processes to accomplish this work. Sometimes it’s direct access, other times it just the C‑level executive in charge of a team making sure everyone knows what processes are needed, so they can be put in place for immediate action should a change occur.
4. People
It happens all the time. An SEO agency is hired and people inside the company get nervous and go into protection mode.
No agency wants to come in a take an internal SEO’s job or have one removed. In fact, most SEO agencies will work with your team to help educate and inform them, so they can better assist the overall effort. The more the merrier (and the easier the successes become the more resources that are available).
The issue is often the executives in charge leave the external agency in the hands of the people inside their company that see the SEO agency as a threat to their jobs. This can result in significant pushback by the internal team. The SEO agency is put in the position to spend their time, not working, but proving they know what you hired them to do.
Solution
There are no simple solutions, but there are actions you can take to minimize this issue.
First, make sure the team is properly introduced to your agency, so the agency can explain why they are there and how they want to help.
Second, do not allow team members to directly confront your agency with “proofs” why “X” or “Y” needs to be done a certain way. Arrange a monthly or bi-weekly meeting where you can discuss all items that are unclear, so the team and agency can establish a helpful dialog surrounding work and methods, not challenges to expertise.
Third, don’t rely on your team’s internal reporting to tell you what is happening with your SEO campaign. Establishing your own check-in with the agency leads ensures you’re both on the same page, that you know what is happening, and why it’s happening. This can be a 10,000-foot view, but if you do not have that view it is easy for miscommunications to occur.
SEO isn’t an exact science. Minimizing miscommunications and establishing a helping hand relationship with your agency will go a long way in easing people’s minds and removing this roadblock.
5. Fear of Change
If you want organic traffic, you may have to make major changes to your site, your internal processes, or both. SEO teams don’t make suggested changes lightly – they do it because they just think this needs to happen, it is because everything they know about Google’s algorithms tells them that your site cannot succeed in its current state using it current methods.
For instance, a process called lazy loading means all your content below that point will no longer be read by Google. And did you know Google has a page layout algorithm the devalues your site if you use too much space “above the fold” for advertisements or graphics?
There are 500 main points of the algorithm and thousands of sub-points. You are paying your SEO team to know these and how to best address them. They are not telling you that you need new hosting, a new site, more content, better site architecture because they just think it needs to be done, they are telling you it because they know it needs to be done.
A proper SEO expert will be able to inform you about how your site’s technical make-up is reducing your website visibility, or how an orange button won’t covert as well as this green one, or that using infinite scroll Isn’t a positive user experience for most sites and that it is not well interpreted by Google.
So when they tell you to change that button color, remove your infinite scroll, or improve your site speed, they are telling you because their ultimate goal is to see you succeed.
Solution?
If you properly vetted your agency, trust their recommendations. It can be disheartening to be told you need a new site. It can upset internal staff to find out that the technical choices they made, while slick, are preventing the site from being seen by potential customers.
Your website is just a tool to make sure people see what you are selling or providing. Don’t let fear of change prevent you from making better choices that boost your bottom line.
Summary
Roadblocks prevent your SEO team from reaching your strategic goals.
You can hire the best SEO agency or consultant in the world, but if they can’t implement a plan, have no oversight, or are unable to create change because of internal issues, then you’re essentially tying their hands behind their back. They will still find a way to make positive gains, but you won’t get all the gains you might have had you addressed your internal challenges.
Minimize roadblocks and you will find more gains than you thought possible.
Are any of these issues making it difficult to reach your strategic SEO goals?