Many senior marketers have created a single Instagram account for their brand assuming that 300 million Instagrammers are a single market segment with common needs, interests, and priorities. However, researchers at Penn State’s College of Information Sciences and Technology (IST) have discovered that teens and adults use the mobile photo-sharing app for very different purposes.
The researchers detected age information in Instagram user profiles by using a combination of textual and facial recognition methods. In their recent study, they found that teens leverage social media as a conversation space and an outlet for self-expression to a greater extent than adults. The researchers also discovered that while teens post fewer photos than adults, they are more focused on posting photos that attract attention and gaining followers.
“We found that teens have much higher levels of self-disclosure on the Internet,” says Patrick Shih, a research associate at the College of IST.
Shih, along with Kyungsik “Keith” Han, a doctoral student at the College of IST, Dongwon Lee, an IST professor, and Jin Yea Jang, an IST master’s student, conducted a comparative study of 27,000 teens and adults who use Instagram. They presented the results of their study in their paper, “Generation Like: Characteristics in Instagram.”
“We are able to show with real data how teens behave on social media,” Shih says.
The researchers chose Instagram for their study because more than 90 percent of Instagram users are younger than 35. They defined teens as people between 13 and 19 and adults as those between 25 and 39. They used an application programming interface (API) to extract users’ data, and data collection was done between April and May 2014.
In their paper, the researchers propose a novel method that leverages online biographies and profile images with existing APIs:
- They applied textual pattern recognition algorithms to parse a list of patterns that specifically describe a user’s age (e.g. “I am a teenager”).
- They used an online tool called Face++, which was designed to detect ages and genders of people depicted in photos.
Comparing Adults To Teens on Instagram
The results of the study yielded some surprising results, according to Shih and Han. For example, teens were found to post fewer photos on Instagram than adults.
“This may be due to the fact that teens are financially and culturally dependent on their parents to venture outside of their daily activities compared to adults,” the researchers wrote in their paper.
The researchers also found a clear difference between the two groups in terms of the types of topics they engage.
- Teens: More than half of photos posted fell under “mood/emotion” and “follow/like” topics. Those topics aren’t necessarily tied to the content of photos, but rather describe one’s emotional status or the intention to have more followers.
- Adults: A higher ratio of posts fell under more diverse topics, including “arts/photos/design,” “locations,” “nature” and “social/people.”
While teens may not post as many photos as adults on Instagram, Shih and Han say, they appear to be much more conscientious about how they portray themselves. Through photo content analysis and calculating the number of photos with tags and those with “selfie-tags,” the researchers found that teens post more selfies than adults do. In addition, teens tend to manipulate their photo content to receive as many “likes” as possible, and remove photos with too few likes.
Teens also tend to be more verbose in their bios, the researchers reported, and to actively advertise for others to follow them. Teens tend to have more likes, tags, and comments and to be more expressive about themselves and their photos. According to the researchers, the results support the idea that teens see social media as a place for self-representation.
Shih and Han say they could extend their initial study to other social media sites to validate their methodology and compare results, since many Instagram users provide additional social media links in their profile. The researchers are also interested in examining whether Millennials’ social media habits will change when they reach a certain age, or are enduring characteristics related to the cultural moment they grew up in.
Instagram Segmentation
In the meantime, digital marketers may want to take a second look at what some of the most popular brands are already doing on Instagram.
For example, Nike has more than a dozen accounts, including:
- @nike with 16.9 million followers.
- @nikefootball (soccer) with 6.2 million followers.
- @nikerunning with 2.4 million followers.
- @nikebasketball with 2.4 million followers.
- @nikewomen with 2.2 million followers.
- @nikesportswear with 2 million followers.
- @usnikefootball with 1 million followers.
- @nikegolf with 308,000 followers.
- @nikebaseball with 441,000 followers.
- @nikesnowboarding with 285,000 followers.
- @niketraining with 143,000 followers.
- @nikejane with 20,800 followers.
So, market segmentation is a key part of Nike’s strategy on Instagram. Is it a key part of your Instagram strategy?