We’ve all heard that content is king. Google themselves tell us over and over: “make great content.” The problem? Defining “good content” is often difficult. We also are biased about the quality of our own work, so we must always factor that in when judging content. Ultimately, content is written for the benefit and engagement of the reader. If you aren’t attracting consumers or your audience isn’t engaged, your job hasn’t been accomplished. So what types of content best attract and engage consumers?
Any good discussion about content should start with what content is and why it matters. Let’s look at both.
What Is Content?
Content, in the context of website marketing, is any material that can be read, watched, seen, or heard.
Content isn’t just blog posts, articles, and web copy.
It extends to video, apps, downloads, and much more. If it’s accessible or downloadable on the web, it’s content.
Why Does Content Matter?
If you ask Google they will tell you that content matters because as they index the web and seek to provide their searchers with information – if you’ve created the best format and example of said information, then your content will rank highly.
It’s a nice tidy answer. One day maybe it will be entirely true. However, there are obvious other SEO considerations you need to make when adding content to your websites.
Let’s leave aside the “build it and they will come” approach to content and look a bit deeper. Content serves four specific other purposes:
- Traffic. Setting the search engines aside, properly constructed and deployed content attracts visitors. This attraction generally relies on one of the three purposes that follow.
- Social sharing. Google has said they don’t factor in social shares into the algorithm and I believe them. That said, social sharing puts your content in front of visitors, resulting in traffic. The more visitors it gets in front of, the higher the chance that it will get in front of someone with a related website who will link to it.
- Links. We all love links and for good reason: They’re important. Good content attracts good links provided the right audience sees it. The biggest perk here is that content-driven links tend to be natural, relevant, and (best of all) you don’t need to build them one-to-one.
- Behavior signals. Google has said they don’t use Google Analytics data in their rankings and, again, I believe them. They don’t need to. They know when a user has clicked to your website in a Google result and they know the next time that user is at Google. That’s all the data they really need to know if you’ve provided the searcher with a good experience. Provide low-quality content and the user will be back at Google in seconds; provide great content and a good experience and that time will be far higher.
So essentially, great content is king. Anything less is likely an exercise in futility and a waste of your resources, as well as the resources of Google and their users. And Google doesn’t take kindly to either.
Popular Types Of Content & How You Can Utilize Them
Now that we’ve discussed why and what type of content is important let’s move on to the actionable portion of this article.
Before going further, it’s important to understand that just because one type of content works well for one brand doesn’t mean it will work for your brand. There are two key reasons for this:
- The type of content may not apply to your industry or visitors. For example, if you’re targeting a region with slower bandwidth, then video may not be the top content format you’d want to select.
- It’s already being done. If a competitor is providing an excellent video series on tying ties, then trying to compete with their pre-existing traction likely won’t produce the results you’re looking for. In this example you would want to look at a different medium or perhaps focus on a series of content on color or pattern matching suits to ties as opposed to tying them.
Let’s dig in by looking at some examples of some of the most popular content types and how they’ve been done right.
Article & Blog Posts
In this section alone there are endless variations – from how-to documents, to news, to company updates.
When determining what type of content to post in this format you first need to consider what people are looking for and whether the format you are about to put it in is actually the best one.
Further, you want to consider your end goal. Are you engaging your current clients or are you seeking new visitors? Are you looking to attract links or are you looking to simply let people know what you’re doing? All of this factors in and should be asked prior to even deciding on a subject.
A lot of the reference points I’ll be using here will be SEO-related as that serves as both good examples and the cross benefit of perhaps letting you know about resources you didn’t. While there are several great digital marketing publications, including the one you’re on right now, The SEM Post will serve as our example. The search marketing news site launched just over a year ago. Here’s what the backlink graph looks like, according to ahrefs:
The SEM Post posts up-to-date news and articles relevant to their niche and they’re rewarded with both traffic and links and much of the content enjoys solid social sharing numbers.
Founder Jennifer Slegg knew her audience, provided up-to-date news and content that they were looking for, and deployed it through social, word of mouth, and simple reputation. A combination of online and offline marketing resulting in excellent link stats and (from what I know) excellent overall traffic metrics.
Images
There’s more to think about than just product images (though they’re great too). You also need to think about infographics, image-inclusive tutorials, memes, and the many other image-based files that can be shared and enjoyed.
One purpose of an image is obvious, to convey information that would be more difficult if not impossible in words. Run a rafting company? Try to tell people verbally what the experience is like and you’ll fast learn why images have such an impact.
While images on your website are useful for getting your message across, there are other benefits.
Whole Foods’ Pinterest Page is a great example of a company showing that it knows how to use images to their marketing advantage. They know they have a product that translates well to image and they know images can convey more than just a picture of a product in a store.
With 58 boards on Pinterest, Whole Foods covers a variety of different food needs and inspirational thoughts. They have 5,020 Pins as of this writing and a whopping 264,251 Followers. Their followers engage and re-Pin leading to many of their images being re-Pinned hundreds of times.
Essentially, Whole Foods has ensured their images are good, fit the needs of their market, and are distributed on a medium heavily used by their target demographic. They also allow Followers to share and also include related content from other boards to ensure they’re fully engaged.
Notice anything about the following image?
Did you catch what’s interesting? No mention of their company. In fact, this was a re-Pin from another company but attracted Likes and re-Pins and user engagement on their boards.
You don’t always have to be selling. Your product doesn’t always have reinforce to your audience that you’re the source for relevant data.
Which leads to another great use of image content as an attention grabber. When you are weeding through the endless content that is the Internet, especially on social media sites like Twitter or Facebook, what makes you stop and look? Probably not a post full of text.
The addition of an image, relevant or not, will increase the likelihood of a user noticing what you have to say or clicking, sharing, liking, retweeting it etc. Of course I would recommend that the image be relevant but it is incredible how easily one can find a way to make a rainbow-unicorn-cat image fit your content isn’t it? And how many “#adorable”, “#lol” etc. cat photos have ended up being shared?
Now I will stress that relevancy does matter but the art of it is creating an image that is both entertaining, shareable, engaging and appropriate.
Video
Video is one of the most powerful mediums and video content one of the most popular. That YouTube is the second largest search engine after Google certainly indicates a desire among users to view their information in this format.
Obviously video isn’t for every brand or business. For a company, videos generally (though not always) have to be professional and powerful.
When considering video as a content medium you need to determine whether you can produce it in the quality necessary and the specific needs of your visitors.
For example, if you sell ties, then a video series on tying them could be very useful – likely more useful than an image-based instructional. However, if you wanted to discuss color-matching between suits, shorts, and ties then an image-based series may be the route to go.
As Patrick Hong discussed in his excellent article on brilliant marketing strategies, GoPro makes excellent use of video in their promotions (admittedly, they have an advantage given that their product lends itself well to it). The example he used and arguably the best out there is:
Like Whole Foods, GoPro isn’t using video as a direct sales tool but rather using it as a demonstration of its uses to tug at our heartstrings. With more than 27 million views, it’s hard to argue its success.
Video also made Psy a household name. And if you ever wanted to get that earworm out of you head, with more than 2.7 billion (yes … billion) views – today won’t be that day.
User-Generated Content
The question whether to allow users to generate content on your website can be tricky. They can add value or devalue the good work you do depending on how you moderate and edit it.
This article itself is an example of user-generated content. I don’t work for Momentology and yet I’m happy to produce content for them. I like to think it adds value to the website and with the tweaking by their editor it will end up better than its first writing. This is the key.
Because Momentology invests the time and energy into proofing and editing content being submitted and because they take their user-base seriously and don’t just want “content for content’s sake” they have created a resource for marketers and not just low-hanging fodder for search engines.
While I may not have access to their analytics, their link growth graph answers the questions as to whether it’s a successful strategy:
This site is less than a year old and has thousands of relevant links from hundreds of relevant domains. And that’s not even discussing their regular visitors. They host good content, push it out socially, and reap the benefits of visitors and links.
This isn’t to say that user-generated content is right for everyone. You need to consider the time invested. For many companies, even doing this on a smaller scale works.
For example, if you’re a property manager in Whistler, BC, why not invite one of the racers at the annual CrankWorx competition to offer up a guest post on the event? Connect the dots right, invest a bit in a social push, add the interviewees own sharing (who doesn’t love their own name right?) and perhaps a mention on their blog and you’re attracting links, visitors, and (as a perk) reservations from their supporters coming to town for the event.
Case Studies & Whitepapers
Arguably one of the more time-consuming of all content types are case studies and white papers. They involve a huge amount of research and time invested. This doesn’t mean they should be avoided, it simply means that when produced you need to have a strategy to make the most of it.
Let’s take for example Searchmetrics’ whitepaper on SEO ranking factors. The page has 300 Likes on Facebook, 123 Tweets, 42 Shares and an enviable 677 links from 262 domains (not counting the link here). Did it take them a lot of time to produce? Heck yes, but let’s break that down into the right context by asking ourselves, how long does it take to build a quality, relevant link?
Let’s assume that you’re fast and can secure 2 links from unique domains per hour – that means that if they invested anything less than 131 hours into the production of the content they’re in a surplus before we even consider the reputation boost, traffic and brand awareness. Here’s what their link acquisition looked like:
A further wise move on their part is that they do it every year. They have the template in place and “simply” need to update the information within it. So they can repeat this every year and knowing in advance they’ll “have” to they can collect the data they’ll need over that time making it faster to produce each subsequent whitepaper, thus increasing the ROI.
If you don’t have the time or resources to produce a 10x quality whitepaper or case study, don’t try. These content pieces need to be top-notch. The rewards can be great when you do them right.
It’s equally important to have a strategy to get that content noticed through either paid search, social, newsletters, or other mechanisms. You should have the distribution strategy in place prior to its development and the budget to do it right.
Webinars & Hangouts
Webinars and hangouts are an excellent way of pushing your voice to the world, allowing for interactions with your visitors and/or just a clear tutorial. Easily the most well-known of the hangouts in the SEO industry are John Mueller’s, where he answers questions about Google. That said, the goal here is “only” pure information to webmasters and not links or ranking improvement so instead let’s look at Moz’s webinar series.
Moz actually does a hybrid of webinars and user-generated content as they often use members of their community to host the webinars. Despite the fact that these webinars are only available to registered members the pages have acquired 869 links from 243 domains combined with excellent social metrics.
The webinars topics cover a wide range of subjects, though all related to Internet marketing. The success of this section is based on the combination of Moz using their weight and influence to push out the “Mozinars” to their users combined with the weight of the guests pushing that information out themselves, most of whom have sizeable followings. The content is easy to digest in the webinar format, takes a reasonable time on Moz’s part and serves the dual purpose of engaging their users as well as acquiring links and social signals.
Moz also uses the webinars as an opportunity to collect email addresses for their mailing list. This will give them the opportunity to not just market but also gain greater traction over time in their series – a win-win and excellent use of the format.
Lists
People love lists. Why? Because we’re lazy and they’re easy to skim and digest.
It’s gotten to the point where there are sites dedicated solely to lists – and highly popular ones at that. ListVerse.com is an excellent example.
Earlier this week Neil Patel at Quick Sprout wrote a piece “5 Types Of Content That Attract The Most Backlinks” and, sure enough, lists took the number one spot on his … you guessed it: list.
A scan of the backlinks of ListVerse.com paints a picture of their power. A top 10 list they published on the gruesome origin of fairly tales acquired 132 links and more than 40,000 shares.
While you may not have their power or traffic, it certainly highlights the impact they have. To give you an idea, here’s what their backlink growth looks like:
According to Patel, people love lists because:
- They make a specific promise.
- They are scannable.
- They invoke curiosity.
What I love about lists is that they apply to virtually all sectors from “Top 10 Things You Need To Know To Prep For An Earthquake” to “20 Vegan Foods Even The Carnivore Will Love”.
While highly shareable, lists tend to take less time to produce than many other forms of content. The research can be lower but it’s important to note that the distribution efforts can be higher than other forms of content because you’re competing with a large pool of sites.
When generating a list the biggest question is, what should the list be about? A bit of keyword research or reviewing of Google Trends for what’s hot in your niche will often provide the answer.
Another great source of information is your current clients. What do they want to know?
Remember, it doesn’t have to be about your product as the purpose of lists is generally to acquire shares, links, and brand recognition. A list on why your product is better probably won’t acquire these signals though may be highly suited to a sales page. A list of weird uses for your product or more likely a list related to your industry, but not your product, is far more likely to attain the links and social shares you’re looking for.
An interesting takeaway from Patel’s piece is the trends month-over-month. He provided the following graphic from BuzzSumo:
We can see that month-over-month lists performed well. Consistency is the key to most marketing efforts and this data combined with raw numbers make lists a go-to, provided that there is a deployment strategy in place.
As mentioned before, lists work well but they need to be found first. Simply tossing up a list without a strategy to get it in front of your targeted audience serves no one. A large push on social, through newsletters, or via advertising is mandatory for all but the strongest websites.
Tools
In the search marketing realm, as with many others, there are a ton of great free tools that cover a wide array of needs. There are two major considerations when developing a tool given that they can be high in workload:
- Do they fill a need? If you’ve ever needed a tool to perform a task and can’t find one or can’t find a good one, you’ve filled this requirement. If you’d found tools that perform the task well then you may want to reconsider the effort unless your goal is only to stop visitors from navigating to other sites.
- Is the need broad in scope? The next question you’ll want to ask yourself is whether the need is broad in scope. If only a handful of people would need the tool you are developing then you need to weigh the potential gain vs a tool with a broad need and appeal.
One free tool I use often is the Google Title Tag Tool, developed by Dr. Pete Meyers at Moz. I’m there pretty much every time when playing with new title ideas.
When Google changed the length of the title tag snippets in search from character-based to pixel-based Meyers was the first I know of to develop a tool that didn’t just allow the user to view their title as it would appear in the new format but further enter queries they hoped to be found under and to view how that title would appear when the bolding of those keywords was applied.
For his efforts that page has 1,700 links from 603 domains. So, assuming it took him less than 300 hours to develop, he’s done well on a pure link count basis. Compare that with another unmentioned site that attempted the same tool but not as quickly and without the ability to factor in keywords and we see a page with 75 links from 35 domains.
What’s more, a good tool continues to work for you long after the creator’s work is done. Let’s look at the link growth rate of the Google Title Tag Tool page:
We can see that while the tool is over a year old it has continued to acquire links for the entire time. It’s a good tool that doesn’t age.
When considering the development of a tool for your website you need to consider whether you can build a tool that fits an unmet need and/or create one better than any pre-existing tools. Fitting an unmet need will help it rank well but, as with any time-consuming project, it’s important to ensure you have a full deployment strategy in place to get the tool known by those who would share it. This is especially important with tools that fit an as-of-yet unmet need as users likely won’t even know to look for something without a current solution.
The Final Word
There are obviously many types of content not included in this list. From surveys and polls, to mobile apps, to online games, the variety is only limited by your imagination and the available technology. Given that technology evolves with imagination, however, it’s pretty safe to assume that if you can dream it, you can do it.
The key to all great content is to focus on producing something not just better than what’s out there but also something so much better that by the time a competitor develops it the battle is already over. After that the only critical point is to have a strategy to quickly deploy that content to the target audience.
In the context of this article that doesn’t just include your potential clients but also those who would share your content with others via social media or links. Remember, even if someone doesn’t purchase from you, they can do something just as valuable: strengthen your site by sharing or linking to your content.
Again, make sure you have first formed a solid deployment strategy, located a definite audience, and calculated your investment to reward expectations. Amazing content is only amazing if it has an audience.
Have you found success attracting and engaging people with these 11 types of content? What’s worked best for you?