Headlines about gun-firing drones might have conjured up fear within the general populace that Skynet is a step closer to declaring war on us all, but, in reality, drones are a bold new frontier for marketers that can be used for good.
The Drone Marketplace
It’s a growing consumer marketplace, to be sure. In fact, an April Fortune article declared 2015 “the year consumer drones get serious.”
That’s thanks in part to more accessible offerings from players like Chinese technology company DJI and unmanned aerial vehicle company 3D Robotics. Camera brand GoPro, too, is reportedly designing its own line of consumer drones with high-definition cameras, which will hit the market in late 2015.
Early Applications
However, to date, drones have really been more of a novelty and are enjoying a moment in the spotlight as something of a technological wonder, thanks to both fans and influencers alike.
Take this Millennium Falcon drone from a “Star Wars” enthusiast, for example, as well as reports a “Top Gun” sequel will include drone warfare to better reflect the reality of Navy fighter pilots today. There’s also domestic goddess Martha Stewart, who publicly declared her love of drones, particularly when it comes to surveying her properties.
Going Commercial
Land surveys are indeed where much potential lies in future applications for drones.
To wit: Electronics monolith Sony announced it was launching a drone subsidiary that will survey land and inspect infrastructure. Other companies like real estate investment marketplace Fundrise and mobility integrator iBusiness Technologies have announced similar efforts.
But, really, video access that would be hard and/or expensive without drones is perhaps where the biggest future potential lies for marketers.
#DroneWeek
In fact, industrial giant GE just wrapped up #DroneWeek, or what it called “the first-ever drone show on Periscope.”
https://www.youtube.com/watch?v=-ufHtNeBfjgThe five-day program included re-engineered drones flying over and into five of GE’s most remote test and build facilities – including the Blow-Out-Preventer manufacturing facility in Houston; the jet engine testing facility in Peebles, Ohio; and wind farms in Tehachapi, California – to give audiences “never-before-seen views into the locations where today’s most badass jet engines, locomotives, wind turbines, and industrial machinery are made and tested to extremes.”
According to Sam Olstein, global director of innovation at GE, the brand has always been an early adopter of platforms that enable it to tell stories and distribute content.
#DroneWeek enabled the brand to “[showcase] the breadth of GE’s different technologies…and we [were] able to bring it to people from insane perspectives,” Olstein said.
What’s more, the effort resulted in a halo effect on other networks.
“It’s been useful to look at how a channel like Periscope fits into the broader marketing mix and how [do we]…take advantage of live programming for the life of the broadcast and then think about the life of the content once the Periscope stream has evaporated,” Olstein said. “These are learnings tied to how to continue to create content and programming in this new fragmented media landscape.”
Per Olstein, the brand previously shot content with drones in its Factory Flyovers series.
“But I think we’re seeing a really monumental paradigm shift around all of the various creative applications about drones, particularly drone cinematography,” Olstein said. “In New York at the end of last year, they had the first-ever drone film festival, so I think you’re seeing the democratization of creators’ ability to capture insane cinematic perspectives off of any of these drones where previously you would have had to rent a helicopter and invest production resources.”
In other words, drones are helping to level the creative playing field that, when “mashed up with new platforms and capabilities and social media, presents a whole other layer to content,” Olstein said.
Amazon, Flirtey & Highways In The Sky
Another potential commercial drone application: Deliveries.
In fact, at NASA’s 2015 Unmanned Aircraft Systems Traffic Management Convention this week, Gur Kimchi, vice president of Amazon’s Prime Air delivery system, proposed procedures for the safe operations of its drones. In 2013, Amazon released a video of Prime Air in action, which seeks to deliver packages “in 30 minutes or less using unmanned aerial vehicles.”
Per Amazon, the brand will deploy Prime Air when it has “the regulatory support needed to realize our vision.”
Indeed, Federal Aviation Administration regulations remain one of the biggest challenges in commercial drone applications.
However, another brand, autonomous aerial delivery company Flirtey, has already delivered medical supplies to a free clinic in Virginia in what was reported as the “first real world demonstration of drone delivery technology in the United States, authorized by the [FAA].”
Other brands have rolled out delivery services with perhaps less lofty goals, such as FunnyHowFlowersDoThat.co.uk, whose so-called Cupidrone took to the skies above Romeo and Juliet’s hometown of Verona to deliver roses on Valentine’s Day 2015; as well as The Mansion at Casa Madrona, a luxury California hotel, which offers a champagne delivery service via drone.
Literally A Double-Edged Blade
But it hasn’t been all fun and games.
The Brooklyn, N.Y.-based outpost of restaurant chain TGIFridays attempted an in-restaurant mistletoe-by-drone promotion in December 2014, which resulted in facial lacerations on one guest; and Latin crooner – and Julio Iglesias offspring – Enrique had to undergo reconstructive hand surgery after he was cut by a camera drone during a concert in Tijuana earlier this year.
These latter instances point to some of the challenges faced by marketers that want to incorporate drones. Which begs the question…
Are Drones Worth It?
From a marketing perspective, the answer is yes, but with a few caveats.
1. Heed Federal Regulations
“The biggest challenges, simply put, are government regulations. And rightfully so – we need a level of protection for both physical safety and privacy purposes,” said Kyle Reyes, creative director and president of tech-focused boutique marketing firm The Silent Partner Marketing. “Knowing and understanding the laws and operating within them will ensure that you overcome the biggest challenge right off the bat.”
2. Embrace Disruption
Like an exotic sculpture whose true meaning is open to interpretation, marketers must conceptualize their drones as conversation pieces from the start.
“It’s not very often we see a new form of online advertising spawn before our eyes like we have with drones,” said Maciej Fita, managing director of SEO and marketing firm Brandignity.
Because drones offer such a new opportunity, they will inspire conversation. It’s up to marketers to use those attention-grabbing drones to embrace a favorite industry buzzword: disruption.
3. Your Job Doesn’t End When The Drone Takes Flight
Reyes cautions that after brands capture consumer eyeballs for a fleeting moment, they must continue to be storytellers.
“It’s not the action with the drone that forms meaningful connections…it’s what actions the company takes next,” he said. “Drones are tools for content creation. Content is nothing without distribution, but then comes the engagement. Think: Creation, distribution, engagement. Boom. Success.”
4. Keep Drones Outdoors…At Least For Now
Flying inside, as TGI Fridays learned, comes with increased liability, notes Robert Alley, team leader of Virginia Real Estate Solutions at Re/Max Realty Specialists, who uses a drone to advertise his business.
What do you think about the potential drones offer for marketers?