Game of Drones: 10 Brands Take Marketing To New Heights With Drones

Beyond sim­ply cap­tur­ing atten­tion in a giv­en moment, can brands use drones to form mean­ing­ful con­nec­tions with con­sumers?

Lisa Lacy By Lisa Lacy. Join the discussion » 0 comments

Head­lines about gun-fir­ing drones might have con­jured up fear with­in the gen­er­al pop­u­lace that Skynet is a step clos­er to declar­ing war on us all, but, in real­i­ty, drones are a bold new fron­tier for mar­keters that can be used for good.


The Drone Marketplace

It’s a grow­ing con­sumer mar­ket­place, to be sure. In fact, an April For­tune arti­cle declared 2015 “the year con­sumer drones get seri­ous.”

That’s thanks in part to more acces­si­ble offer­ings from play­ers like Chi­nese tech­nol­o­gy com­pa­ny DJI and unmanned aer­i­al vehi­cle com­pa­ny 3D Robot­ics. Cam­era brand GoPro, too, is report­ed­ly design­ing its own line of con­sumer drones with high-def­i­n­i­tion cam­eras, which will hit the mar­ket in late 2015.

Early Applications

How­ev­er, to date, drones have real­ly been more of a nov­el­ty and are enjoy­ing a moment in the spot­light as some­thing of a tech­no­log­i­cal won­der, thanks to both fans and influ­encers alike.

Take this Mil­len­ni­um Fal­con drone from a “Star Wars” enthu­si­ast, for exam­ple, as well as reports a “Top Gun” sequel will include drone war­fare to bet­ter reflect the real­i­ty of Navy fight­er pilots today. There’s also domes­tic god­dess Martha Stew­art, who pub­licly declared her love of drones, par­tic­u­lar­ly when it comes to sur­vey­ing her prop­er­ties.

Going Commercial

Land sur­veys are indeed where much poten­tial lies in future appli­ca­tions for drones.

To wit: Elec­tron­ics mono­lith Sony announced it was launch­ing a drone sub­sidiary that will sur­vey land and inspect infra­struc­ture. Oth­er com­pa­nies like real estate invest­ment mar­ket­place Fun­drise and mobil­i­ty inte­gra­tor iBusi­ness Tech­nolo­gies have announced sim­i­lar efforts.

But, real­ly, video access that would be hard and/or expen­sive with­out drones is per­haps where the biggest future poten­tial lies for mar­keters.

#DroneWeek

In fact, indus­tri­al giant GE just wrapped up #Drone­Week, or what it called “the first-ever drone show on Periscope.”

https://www.youtube.com/watch?v=-ufHtNeBfjg

The five-day pro­gram includ­ed re-engi­neered drones fly­ing over and into five of GE’s most remote test and build facil­i­ties – includ­ing the Blow-Out-Pre­ven­ter man­u­fac­tur­ing facil­i­ty in Hous­ton; the jet engine test­ing facil­i­ty in Pee­bles, Ohio; and wind farms in Tehachapi, Cal­i­for­nia – to give audi­ences “nev­er-before-seen views into the loca­tions where today’s most badass jet engines, loco­mo­tives, wind tur­bines, and indus­tri­al machin­ery are made and test­ed to extremes.”

Accord­ing to Sam Olstein, glob­al direc­tor of inno­va­tion at GE, the brand has always been an ear­ly adopter of plat­forms that enable it to tell sto­ries and dis­trib­ute con­tent.

#Drone­Week enabled the brand to “[show­case] the breadth of GE’s dif­fer­ent technologies…and we [were] able to bring it to peo­ple from insane per­spec­tives,” Olstein said.

What’s more, the effort result­ed in a halo effect on oth­er net­works.

It’s been use­ful to look at how a chan­nel like Periscope fits into the broad­er mar­ket­ing mix and how [do we]…take advan­tage of live pro­gram­ming for the life of the broad­cast and then think about the life of the con­tent once the Periscope stream has evap­o­rat­ed,” Olstein said. “These are learn­ings tied to how to con­tin­ue to cre­ate con­tent and pro­gram­ming in this new frag­ment­ed media land­scape.”

Per Olstein, the brand pre­vi­ous­ly shot con­tent with drones in its Fac­to­ry Fly­overs series.

But I think we’re see­ing a real­ly mon­u­men­tal par­a­digm shift around all of the var­i­ous cre­ative appli­ca­tions about drones, par­tic­u­lar­ly drone cin­e­matog­ra­phy,” Olstein said. “In New York at the end of last year, they had the first-ever drone film fes­ti­val, so I think you’re see­ing the democ­ra­ti­za­tion of cre­ators’ abil­i­ty to cap­ture insane cin­e­mat­ic per­spec­tives off of any of these drones where pre­vi­ous­ly you would have had to rent a heli­copter and invest pro­duc­tion resources.”

In oth­er words, drones are help­ing to lev­el the cre­ative play­ing field that, when “mashed up with new plat­forms and capa­bil­i­ties and social media, presents a whole oth­er lay­er to con­tent,” Olstein said.

Amazon, Flirtey & Highways In The Sky

Anoth­er poten­tial com­mer­cial drone appli­ca­tion: Deliv­er­ies.

In fact, at NASA’s 2015 Unmanned Air­craft Sys­tems Traf­fic Man­age­ment Con­ven­tion this week, Gur Kim­chi, vice pres­i­dent of Amazon’s Prime Air deliv­ery sys­tem, pro­posed pro­ce­dures for the safe oper­a­tions of its drones. In 2013, Ama­zon released a video of Prime Air in action, which seeks to deliv­er pack­ages “in 30 min­utes or less using unmanned aer­i­al vehi­cles.”

Per Ama­zon, the brand will deploy Prime Air when it has “the reg­u­la­to­ry sup­port need­ed to real­ize our vision.”

Indeed, Fed­er­al Avi­a­tion Admin­is­tra­tion reg­u­la­tions remain one of the biggest chal­lenges in com­mer­cial drone appli­ca­tions.

How­ev­er, anoth­er brand, autonomous aer­i­al deliv­ery com­pa­ny Flirtey, has already deliv­ered med­ical sup­plies to a free clin­ic in Vir­ginia in what was report­ed as the “first real world demon­stra­tion of drone deliv­ery tech­nol­o­gy in the Unit­ed States, autho­rized by the [FAA].”

Oth­er brands have rolled out deliv­ery ser­vices with per­haps less lofty goals, such as FunnyHowFlowersDoThat.co.uk, whose so-called Cupidrone took to the skies above Romeo and Juliet’s home­town of Verona to deliv­er ros­es on Valentine’s Day 2015; as well as The Man­sion at Casa Madrona, a lux­u­ry Cal­i­for­nia hotel, which offers a cham­pagne deliv­ery ser­vice via drone.

 

Literally A Double-Edged Blade

But it hasn’t been all fun and games.

The Brook­lyn, N.Y.-based out­post of restau­rant chain TGIFri­days attempt­ed an in-restau­rant mistle­toe-by-drone pro­mo­tion in Decem­ber 2014, which result­ed in facial lac­er­a­tions on one guest; and Latin croon­er – and Julio Igle­sias off­spring – Enrique had to under­go recon­struc­tive hand surgery after he was cut by a cam­era drone dur­ing a con­cert in Tijua­na ear­li­er this year.

These lat­ter instances point to some of the chal­lenges faced by mar­keters that want to incor­po­rate drones. Which begs the ques­tion…

Are Drones Worth It?

From a mar­ket­ing per­spec­tive, the answer is yes, but with a few caveats.

1. Heed Federal Regulations

The biggest chal­lenges, sim­ply put, are gov­ern­ment reg­u­la­tions.  And right­ful­ly so – we need a lev­el of pro­tec­tion for both phys­i­cal safe­ty and pri­va­cy pur­pos­es,” said Kyle Reyes, cre­ative direc­tor and pres­i­dent of tech-focused bou­tique mar­ket­ing firm The Silent Part­ner Mar­ket­ing. “Know­ing and under­stand­ing the laws and oper­at­ing with­in them will ensure that you over­come the biggest chal­lenge right off the bat.”

2. Embrace Disruption

Like an exot­ic sculp­ture whose true mean­ing is open to inter­pre­ta­tion, mar­keters must con­cep­tu­al­ize their drones as con­ver­sa­tion pieces from the start.

It’s not very often we see a new form of online adver­tis­ing spawn before our eyes like we have with drones,” said Maciej Fita, man­ag­ing direc­tor of SEO and mar­ket­ing firm Brandig­ni­ty.

Because drones offer such a new oppor­tu­ni­ty, they will inspire con­ver­sa­tion. It’s up to mar­keters to use those atten­tion-grab­bing drones to embrace a favorite indus­try buzz­word: dis­rup­tion.

3. Your Job Doesn’t End When The Drone Takes Flight

Reyes cau­tions that after brands cap­ture con­sumer eye­balls for a fleet­ing moment, they must con­tin­ue to be sto­ry­tellers.

It’s not the action with the drone that forms mean­ing­ful connections…it’s what actions the com­pa­ny takes next,” he said. “Drones are tools for con­tent cre­ation. Con­tent is noth­ing with­out dis­tri­b­u­tion, but then comes the engage­ment. Think: Cre­ation, dis­tri­b­u­tion, engage­ment. Boom. Suc­cess.”

4. Keep Drones Outdoors…At Least For Now

Fly­ing inside, as TGI Fri­days learned, comes with increased lia­bil­i­ty, notes Robert Alley, team leader of Vir­ginia Real Estate Solu­tions at Re/Max Real­ty Spe­cial­ists, who uses a drone to adver­tise his busi­ness.


What do you think about the poten­tial drones offer for mar­keters?

Lisa Lacy

Written by Lisa Lacy

Lisa is a senior features writer for Inked. She also previously covered digital marketing for Incisive Media. Her background includes editorial positions at Dow Jones, the Financial Times, the Huffington Post, AOL, Amazon, Hearst, Martha Stewart Living and the Dian Fossey Gorilla Fund.

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