Festivals provide an incredible opportunity for brands to engage a key target group of consumers. At Glastonbury, the UK’s largest green-field festival, the onus is on brands to conform to certain values. Ethical, environmental, and sustainable buisiness practices are the name of the game, but should this be an indication of the values brands should hold if they wish to appeal to millennail generations?
Glastonbury took place last week, with 175,000 enthusiastic festival-goers converging on a field in Somerset for a weekend of sun, music, and general good times. The festival, which has been running for over 30 years, has grown from humble beginnings as a small free-festival inspired by hippie and counterculture movements, into a much more popular celebration of music, art, and contemporary culture.
As the festival has grown, and media coverage has increased, Glastonbury has become a much bigger opportunity for brands to get involved with an event which now attracts crowds to match the population of an average-sized english town. What’s more, Glastonbury’s enduring presence in the past few decades means that it has become a culturally significant event of the British summer calendar.
Festivals have become a great opportunity for brands to embark on marketing campaigns at a grassroots level. As Paul Reed, general manager at AIF, said in an interview with The Guardian, “a presence at festivals can greatly enhance your brand. It isn’t just a bunch of stalls burning incense now as it was in the mid-’90s.”
Ethics And Authenticity
However, moreso than for other festivals, catering for the Glastonbury festival-goers isn’t as simple as it might seem. For other events, advertisements, signage or a brand stall are often enough to generate a rewarding level of awareness – but at festivals such Glastonbury, with its strong anti-establishment roots, a young, largely millennial crowd is adept at recognizing the authenticity in a brand.
Indeed, the festival’s most recognizable brand partners are affiliated with charitable and activist causes. Oxfam, Greenpeace, and WaterAid have been partnered with the festival for almost 25 years. All three nonprofits have helped define the festival’s identity as a supporter of activist causes, rather than a commercial entity.
It has set a level of expectation among festival-goers for an ethical brand presence, so for brands who are looking to make their presence felt, there is a certain game they have to play so as not to come across too self-promotional, and to get the festival “vibe.”
Here are a few of the brands who were getting into the festival groove at Glastonbury. Many have perfected their tone and messaging, and will have a promising season of summer festivals and events marketing to look forward to.
Brands Getting Into The Festival Groove
1. Hunter’s Backstage Brand Building
Hunter is a Glastonbury phenomenon. In the past few years, the wellies manufacturer has surpassed all usual expectations of how a brand can really engage with festival-goers, using celebrity influence to set the trend for festival fashion.
Ever since Kate Moss first rocked the wellies back in 1996, Hunter wellies have become the ultimate in festival chic. The amount of press coverage that the festival draws, combined with the rock/pop celebrity glitterati, has been an extremely potent cocktail, rocketing the brand to global status and desirability.
As Bob Sheard, the managing director of FreshBritain who manage Hunter’s public relations propositions, said “the backstage enclosure is where the marketing power lies”, and Hunter have built much of their brand around this concept.
This year’s Glastonbury was no exception and the brand continued their powerful form at this year’s festival, once again putting celebrity endorsement to good use and “killing it,” so to speak, on the brand building front.
2. EE’s ‘Charging Bull’
Mobile providers are a welcome sight at any festival, and EE were the standout performer in the space at Glastonbury.
Check out their “charging bull”, which also functioned as a free WiFi point (enabling even consumers who weren’t on the EE network to keep in touch with their friends all weekend):
Have you met our #4GEE Charging Bull? You’ll find him next to the EE Recharge Tent ?⚡?#Glastonbury pic.twitter.com/dj1ewxUvMr
— EE (@EE) June 25, 2015
They also made good use of the opportunity to promote their EE Power Bars, for which they operated a hire and swap policy to keep festival-goers charged up and connected all weekend.
Clearly, EE’s festival presence was a (social) life saver for many attendees, and the fact that they catered to consumers across networks meant that they kept in line with the free spirit of the festival, and engaged a key target group in their market, providing a service for consumers currently served by other providers.
3. Yeo Valley’s ‘Yeogurt’
Yeo Valley Organic are in many ways, a perfect brand partner for the Glastonbury festival. The family-owned dairy company is based in Somerset, and have built a reputation for being an ethical business; encouraging organic farming practices amongst local businesses, and giving long-term ‘fair-trade’ contracts with a view to sustainable development.
For this year, Yeo Valley ran a competition in collaboration with Glastonbury to design a tote bag which would be handed out to crowds at the festival. The company narrowed down a selection of entrants, before “[taking the designs to] Facebook to let the ‘likes’ do the talking”.
All in all, the brand managed to tie a engaged social media campaign, with a feel-good presence at the event which provided festival goers with a welcome freebie.
4. First Great Western — Serenading Passengers
First Great Western must be one of the more underrated brands to serve the Glastonbury festival, with so many descending into what must otherwise be relatively routine timetables for the train company. While train operators have never been ones for marketing stunts, this year the company made the quiet move of putting on a surprise show for some of the Glastonbury bound festival-goers, inviting musician SOAK to serenade travelers.
We had @SOAKofficial on board today for #FGWSummerTracks surprising a few #Glasto2015 passengers! pic.twitter.com/q5EJPCdX3k — First Great Western (@FGW) June 25, 2015
5. Water Aid’s ‘Loo with A View’
WaterAid have always maintained a strong brand presence at Glastonbury, using it as a important arena to spread its message promoting safe drinking water around the world. For many years, the charity has provided free drinking water at the festival, as an alternative to buying bottled water and to support environmental issues.
This year, WaterAid added an interesting installation to really open people’s eyes to the issue of providing clean water around the world. The charity designed a “Loo with a View” to raise awareness of the uncomfortable truth.
The stunt was tied to the #MakeItHappen hashtag on social media, which was designed to spread the message about the charity’s initiative to introduce water kiosks around the world that promote safe water and sanitation.
6. Various Social Media ‘Brandjackers’
Yeo Valley and First Great Western weren’t the only brands to get involved with the Glastonbury conversation.
For example, the Tate sent this curious Tweet which seemed to combine a weather forecast, a touch of art, and a not inconsiderably dose of brandjacking.
Recognise these festival goers? #TateWeather predicts glorious sunshine for those going to #Glastonbury this weekend pic.twitter.com/jxtQjoiQ1D
— Tate (@Tate) June 26, 2015
They weren’t the only ones: Lego
Minilanders have donned wellies & gathered around the Pyramid stage as @GlastoFest arrives at the Resort #Glastonbury pic.twitter.com/8zjdYtwJU9 — LEGOLAND Windsor (@LEGOLANDWindsor) June 22, 2015
Easyjet
Not going to #Glastonbury and looking to escape for the weekend? Visit our City Breaks page: http://t.co/s0HC4OKp49pic.twitter.com/8aMOIwPWm9
— easyJet (@easyJet) June 23, 2015
What the above examples show is that festivals are a potent topic for social media, and that even joining in the conversation can have value for a brand.
Festivals As A Microcosm For Millennial Marketing
Festivals are a golden opportunity for brands to engage young audiences, and a key consumer group. As a gathering of so many people, marketing efforts at a festival shouldn’t be seen as an isolated campaign, but one in which success acts as a signal for brands looking to engage a crucial generation of consumers.
In each of the above cases, brands that experienced success around the festival were able to bring relevance to their brand, either by catering for a genuine festival need (EE, WaterAid), or by aligning themselves with the values of the consumers they were marketing to.
Ethical, environmental, and sustainable business practices have always mattered to the festival crowds. The only difference is that these crowds are now mainstream.
Yeo Valley is a perfect example of a local brand that has built a business on these values, without compromising their integrity and competitiveness as a business. The brand has made the ethics of dairy-farming relevant and appealing for younger audiences.
Just think what would be possible for other brands that take on the challenge of putting on a show for the festival crowd.