The quick service chain Wendy’s has launched a multi-channel effort to support limited-time pulled pork menu items under the hashtag #BBQ4Merica, but only one of four videos released so far has decent traction and the campaign’s perhaps most intriguing component, an actual White House petition, has fallen 99,650 signatures short of its 100,000-signature goal.
Wendy’s has several new limited-time pulled pork menu items and, as a result, is trying to position itself as something of a barbecue master in a series of #BBQ4Merica videos. In doing so, the brand has opted for a humorous, faux PSA-style with multiple celebrities to address the “semi-altruistic cause” of “barbeque inaccessibility,” which it says affects 92 percent of the U.S. population.
The videos, as well as related GIFs, are available on Wendy’s new #BBQ4Merica Tumblr. But do American consumers really care about barbecue inaccessibility? Even if that message comes from the Karate Kid himself?
For his part, Ben Plomion, vice president of marketing at online marketing company Chango, finds the content on the #BBQ4Merica hub lacking.
“Tumblr can be a great way for brands to distribute content provided you understand and can work with its design limitations,” he says. But, he notes, if the brand is aiming to reach consumers “elsewhere, such as through their Twitter or YouTube campaigns, it can work.”
In addition, he questions how exactly Wendy’s will use the data it mines to effectively engage its audience.
A Wendy’s rep was not available for comment.
Per a press release, Wendy’s has enlisted the likes of actors Alfonso Ribeiro and Ralph Macchio, as well as pro wrestling Hall of Famer “Stone Cold” Steve Austin, to “[unite] Americans under one cause and hashtag – #BBQ4Merica – to help raise awareness of the ‘barbecuilly deprived’ while providing access to quality barbecue” with Wendy’s pulled pork products, the brand says in a press release.
According to the release, Ribeiro and Macchio, who are residents of the “barbecue-deprived” cities of Los Angeles and New York, join Austin, a native Texan, in videos that are also available on Wendy’s Facebook, Twitter, and YouTube channels. The first video featuring all three spokesmen has 1.6 million views as of October 12. The individual videos have decidedly less.
The video featuring Macchio, however, observes 91 percent of the nation’s barbeque is located in states with just 8 percent of its population, thus making a fairly strong case for Wendy’s “semi-altruistic cause.”
Kristin Kovner, president of marketing firm K‑Squared Strategies, says Wendy’s choice of celebrities “was spot on — these are celebrities with large, cult followings on social media, whose fans will surely spread the word and contribute to Wendy’s Tumblr, but they also live in the locations being targeted as ‘barbecue-deprived,’ which adds a layer of authenticity to the satire.”
Ribeiro, a contestant on this season of “Dancing with the Stars”, has 128,000 Twitter followers. Macchio, who, coincidentally, was a former contestant, has 140,000.
In addition, Kovner says the use of humor adds to the overall impact.
“The tongue-in-cheek, melodramatic tone of the content makes an absurd premise – being ‘barbecue deprived’ – transcend parody, and become utterly surreal,” she said.
But is this enough to whet consumers’ appetites for Wendy’s barbecue?
To push the effort, the brand held the “first-ever, 24-hour barbecue-themed Tweet-a-Thon” on October 8.
“As a nod to old-school telethons, consumers can join the cause on Twitter using the hashtag #BBQ4Merica to band together to meet hourly goals and unlock surprises,” Wendy’s says in the release. “Ribeiro will also respond in real-time to consumer tweets and act out specific barbecue-related requests.”
In addition, Wendy’s is encouraging fans to sign an official online petition to the White House to ask for a Presidential Proclamation to make barbecue a National Dish of America. The brand is hoping to raise 100,000 signatures by October 19, but had only 350 signatures as of this writing.
What do you think of Wendy’s tactic in its #BBQ4Merica campaign? Is it enough to generate positive buzz?